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October 2024 by Lo Mein
Selected a specific time window for services(booked online)… that was changed without my knowledge and they STILL didn’t show up!!! I asked ahead of time about the forms of payment, and fees they charged. Was quoted a price… cool. Then at the very LAST minute, I woke up to a message the DAY OF my appointment saying that there would be a $15 surcharge for gas because gas is no longer “$2.18” a gallon ??? Verrrryyyyy unprofessional. I hate having my time toyed with. I do not recommend
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September 2024 by Rudy Vargas
Great and fast service. LD is super cool and professional guy. Highly recommended!!
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September 2024 by Lavishly_glitz
My first time using a mobile mechanic and it's was a wonderful experience. The mechanic was very professional and worked on my vehicle through the rain. I recommend this company to anyone who is having any kind of car trouble. THANK YOU FOR YOUR SERVICE!!!
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September 2024 by Nicholas Dotson
Very professional quick response, reasonable price fix my issue in a timely manner Definitely will refer them to friends and family and go back to them to use the service again installed a part without charging extra friendly. Thank you so much
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August 2024 by Justin McGluen
Called strait 2 u and LD came out and got me diagnosed and fixed up in no time!!! I will be using them again in the near future for my other vehicles and hopefully LD is the person to come out!!!
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June 2024 by carrie ashley
Carlos from Straight 2 You auto repair was lovely. He was patient, pleasant, and offered good advice that was helpful. He let me know my cables were fine and only the connections needed replacing. He replaced my battery with the new one I bought. It was a good decision to call Straight 2 You. It was a savings. It would have cost much more to have my truck towed to a mechanic shop and repaired there.
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March 2024 by Thomas McDonald
I would highly recommend Strait 2 U! I used them for multiple pre-purchase vehicle inspections. They were timely, knowledgeable and helped guide my decision. I used their inspection report and input to get additional maintenance work performed on the vehicle. Thanks Mr.J!
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March 2024 by Kheesha Hudson
I would not recommend Strait 2 U Auto Service based on my recent experience. Despite initially being quoted a price and a service window, there were several issues that arose throughout the process. The service window was changed without notice, and the mechanics arrived four hours late the first day and two hours late the second day. Additionally, they did not have the necessary parts for the job on the first or second day, resulting in further delays and unprofessional behavior. The manager, Jarvis, was dismissive and rude when confronted about the issues. Ultimately, the service call was terminated prematurely by manager Jarvis, leaving the job incomplete. Upon further inspection after my service was terminated, it was discovered that multiple parts had been removed unnecessarily for the required repair. Those parts were removed at an attempt to remove a broken bolt that was lodged in a hole done by the junior mechanic Justin. Strait 2 U Auto Service knowingly damaged my vehicle and terminated my service quickly to remove themselves. Despite attempts to rectify the situation and paying Justin for the parts he purchased (overcharged me) that were not replaced, the company has failed to take responsibility for their actions. This experience has left me highly disappointed and frustrated with the lack of professionalism and integrity displayed by Strait 2 U Auto Service. I am highly disappointed in how this black-owned company knowingly damaged my truck and refuses to accept responsibility for their actions. Count your days, Strait 2 U Auto Service. You cannot treat people this way and prosper. I advise Carlos (senior mechanic) to start his own business because there will always be a dark cloud over a business that lacks professionalism and integrity. I am letting God fight this battle for me.
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February 2024 by Bryant Hulbert
Strait 2 U Mobile provided excellent service! My car completely shut down because my alternator went out. I went online and found Strait 2 U Mobile and they were able to come out the same day to replace my alternator and serpentine belt! I highly recommend them!
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February 2024 by Brandon Barcafer
My truck was a headache from the get go. Wrong parts from Auto Zone and O'Reilly. They were all great people with awesome work. They helped out in alot of ways by getting everything correct. Highly recommend Jarvis and his mechanics.
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February 2024 by Bobby
These folks are crooks! Do not pay until work is completed and all verbal promises are kept!! This review will be changed as soon as promised refund shows on my account! When they say “ being processed,”they must mean they are considering it! Any and all purchases or refunds done with reputable businesses show up on my account immediately! I hope I can affect at least one person that is considering using this business! It has been an expensive lesson for me!
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January 2024 by Hannah Clifford
These guys are AWESOME! Our daughter car stopped working at a gas station, while me and my husband were out of town at the time. So we could not get to her ourselves. I was a nervous wreck! So I got online and found Strait 2 U Auto and called them. Mr. Jay told me "Momma don't worry, we will take care of your BABY!" They sent two technicians out to our daughter and they found out her starter was bad! They took the old starter off and brought her a new one, and FIXED IT ON THE SPOT!!! In only 2 hours Carlos and Justin had our daughter back up and running. We highly recommend this company! Definitely will use again in the future.
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December 2023 by Leo Reigns
I came outside to go to work and my car would not start. So I called a local shop and they said it would be a week before they could even look at my car. I found Strait 2 U online, I called these guys and they came right out. The technician not only found my problem, (blown fuse) but he fixed it in 15 minutes. I got to say what they charged me for pulling up was cheaper than paying for a tow truck. Plus I would have been without my car for a week, if i had sent it to the shop, for a BLOWN FUSE. These guys saved my life! Definitely will be my GO TO from now on. Great JOB!
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December 2023 by Mymy Gilmore
I’m writing this in hopes that someone contact me in regards of my refund it's been two months and I haven’t heard anything from the owner after his rude response to me. I’ve called and called and my calls won’t go through. I just honestly want to get my refund. It shouldn’t be this hard or take this long to get something I work hard for back when it was a problem or you’re end. Thank youSir you still haven’t answered my question about my refund it’s been two months. Non of what you said happen and I have proof of what happen on that phone call that day talking down to a 22 year old women is crazy and putting my full name on the internet is so outta line I just came on here because you have blocked my number all I want is my money back what is the problem SIR you can respond to this but can’t call about my refund is crazy
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November 2023 by Krystal Murry
Let me tell y’all something.. I had been stressing about not being able to find someone to fix my car and after being let down twice in the same day! Folks playing under my hood; not knowing what they doing. I started to feel like my search for a GOOD MECHANIC was coming to an end and had accepted the fact that I was screwed… I decided to Google Mobile Mechanic and Strait 2 U popped up… I look on their website and read the reviews… the decision basically made itself . I called today and they came today AND FIXED MY CAR in 15 mins. I didn’t care about the price. Good Service ain’t cheap. I mess with y’all tough. Will be my goto for now on. Just referred a friend too.*fast*excellent service*reliable
