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November 2023 by jerrad taylor
I had a very unpleasant experience on yesterday with the attendant I think her name was judy I went in to make a payment and she was very rude I handed her my payment in her hand and we were having a conversation about what we discussed and it resulted in her laying my money down on the counter and walking away not only did she do it once she did it twice and was very unprofessional and that’s was my very fist time experiencing that from her……And regardless of late payment or being behind it is very disrespectful to lay Some ones money on the counter when they placed it in your hand and it was not once but 3 times so regardless of a late payment there’s no reason to be rude and disrespectful as such
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August 2023 by Ahhh
Exceptional staff, clean units, clean parking lot, they gave us gatorades when we were hot and thirsty, they have icy cold bottles of water available at all times, it's easy to pay, and if you're late they don't try to bleed your bank account dry. All the units have lights in them. Most storage places make you store your things in the dark, which is really hard after sundown.
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April 2023 by Brittney Spann
If you ever decide to do business at this location please refer to Ms. Judy. I loved her professionalism, attentiveness, and the level of compassion that she showed to me and my family at a time when I needed it the most. Storage Towne of America is the way to go!
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March 2023 by Tamara Rhodes
Customer Service has been spectacular since the beginning. Monthly reminders, easy pay and great attitudes. I wouldn't go any where else. Shout out to Judy! ?
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August 2022 by Felicia Tipton
The people at this unit is never there we went here three times in one day just ridiculous went to another place great service there
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September 2021 by Angry OldBrit
Extremely friendly and helpful!
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January 2021 by Russ Anderson
Extremely friendly and helpful!
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August 2020 by Breland Smith
UPDATE: Mr.Brown Gill was kind enough to reach out to me and help me resolve my ongoing issue. I really appreciate his help resolving this matter as I have been really stressed about this for months. My storage unit was robbed and storage towne refuses to take blame since they were bought out by Public Storage.I bought a storage unit from Storage Towne in January of 2019. I always paid for the insurance and I bought everything I needed including the lock I use for the storage unit. I had no issues with my unit until January 2020. When I went to pay my rent for my storage unit on February 7th, 2020, I opened my unit to check on my items and noticed that my Ugg boot,Vince Camuto Knee boots, 55'' LG smart flat screen TV, and 65" Vizio smart flat screen TV. Both TV's were brand new , still in the box, and had never been touched. There was also damage that had been done to the back of my brand new leather couch. I immediately filed a police report regarding this matter and had it added to my file. I have been going back and forth with Storage Towne regarding me filing an insurance claim but they refuse to give me the insurance information I paid with them for the month of January. I am very frustrated about this because I had no issues with my unit until Storgae towne was bought out on the 17th of January (per Public Storage). I just want to be able to file an insurance claim and not just have to deal with the fact that my items have been stolen from my unit It's not fair to have to have been paid on my insurance all this time and not be able to file should something happen to my unit.Update: Storage Towne and I were finally able to come to an agreement.
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July 2020 by Breland Smith
UPDATE: Mr. Brown Gill helped me resolve all my issues. He was very helpful
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December 2019 by Sherry Rutherford
We had a unit for over 4 years. Clean and safe. The staff was always friendly and helpful. I highly recommend them!!
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December 2019 by Mary MacKinnon
Just moved out after having a unit here four more than four years. Judy was always so professional and nice.
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November 2019 by JJ Jones
Clean environment, Great, Helpful, and Friendly Staff!!! Ask for Judy she is the BEST!!!
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November 2019 by Nana Joanne
So professional
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June 2019 by Natasha S. D.
Forgive for not knowing the gentleman's name but Judy and her other half are awesome people. As many times as I've lost my debit card and "forgot " to correct it they have always sent friendly reminders. Good customer service is rare but you'll definitely find it here.
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March 2019 by jimmy cage
Nice establishment
