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January 2024 by Crissy May
Kevin and Ed were amazing! So friendly and helpful along the entire car purchase. I am so happy with my new car! They also included my 10 year old in the whole process as she felt like she had the final say so! Thanks for the great customer service through the cold and rain! Go see them! They will take care of you! Thanks again, Guys!
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January 2024 by Rich
Had a great time shopping here at Serra Chevy in Bartlett. Love the car have been happy with the purchase, and couldn’t have made this decision if it wasn’t for Ed! He helped me pick a car for my wife and gave us a great deal and a wealth of information throughout the buying process! Thanks Ed, will definitely stay in touch!
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January 2024 by Anng61
I purchased a vehicle this week! It could not have been a better experience. My salesman Chris Banks was personable, thoughtful, and professional. It was nasty weather outside but he never missed a beat. Que, the finance officer, was pleasing to work with as well. I definitely recommend you check them out!
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January 2024 by Dillon Williams
After looking for my Colorado for a few weeks and having a deal fall through at another dealership, I called Serra Bartlett and they had me in this truck driving away within the day. Jorden Flowers made sure the truck was waiting for me when I got there and gave me a great deal on this hard to find truck. The only downside was they were pretty busy in the finance department so it took a couple of hours to finalize everything. All that being said, Serra Bartlett Chevrolet is one of the best dealerships I’ve ever worked with and hope to work with them again in the future.
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January 2024 by Taylor Yopp
Ray was absolutely great and took his time with me. Very caring and a great guy. Thank you for putting me in my new 2024!!! Any and everybody should come see him. Thank you again Ray, we’re now family ?
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December 2023 by Shadavia Sims
My Salesman Kevin Hall Was GREAT. 10/10 Highly recommend. He was very kind and helpful, if you are ever looking for a car go see him at Serra Chevrolet. You Will not Regret it, And will Walk out Showing all 32 of your teeth!!!
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November 2023 by Art Tindle
Cecil, was very easy to work with. He answered all my questions and concerns. Easiest car buying experience I've had. jeremy also deserve credit he showed the car, wasn't at work the day we came in.
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November 2023 by Rebecca Cooper
My husband had an old car we just couldn’t rely on, so we came here and Kyterria was SO helpful!! She spent a week making sure we were able to get the right vehicle at a price we could afford. She really cared about making sure we had something that fit our lifestyle needs as well. 10/10 recommend!
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October 2023 by Mason Tiger
At first I was a lil spectacle about this location because they would call knowing they don't have what I want. But I met Chris when I decided to come up there randomly. I told him don't call me until u have what I want. Maybe a week a later I got a call and pics of my car off the truck still in the plastic. I came immediately. Chris made the process easy and we shared laughs in between. We family now, he just don't know it. But I really appreciate the customer service. Everything went great. Thank you Chris !!!!!
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October 2023 by Vicky Williams
My husband and I were in need of a new vehicle after a hit and run accident totaled our Tahoe. We called and spoke to Shannon Bartlett (manager) and went and met with he and Edward Williams, our dealer and they were hands down AMAZING!!! We had our new Traverse picked out and test drove within an hour.Edward showed me all the features, set everything up and made sure I was good before driving off.My kids absolutely love our new traverse and all the updated features. Do yourself a favor and go ask for Ed to help you, he makes the car buying experience fun and painless!!! We will be back for sure when we are in need again. THANK YOU ED AND SHANNON!!!
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October 2023 by Jacqueline Martin
It was a true pleasure working with Kyterria and the staff at Serra Chevrolet. Everything went smoothly and I got the best deal for both my trade-in as well as my Ford Edge Titanium. Kyterria was great to work with and really went above and beyond to secure my desired vehicle and ensure top quality. She also kept me well informed along the way about timing and next steps. It was a pleasure working with her and I would highly recommend her.
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October 2023 by Corarine Crittle
I’m am so thankful for the representative on Serra Chevrolet sales team in the person of Kyterria.. The details of my truck from front to back all the lighting system and the operation of the seating and the media system and the knowledge of this automobile was as if she is an owner of this automobile. Kyterria left nothing unanswered a well of knowledge on The Chevrolet Team‼️‼️Thanks Corarine Tallie Crittle
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September 2023 by Jordan Geiger
Excellent costumer service!Ed was wonderful, helped me find an amazing vehicle that I love so much now. Will definitely recommend him to friends and family. Great on details as well.
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September 2023 by G L Fenwick
I visited the dealership several weeks ago and spoke with Ray McNeely. I explained what we were looking for - it wasn't on the lot at that time. I then mentioned that we were going out of time and would be back to see him in a few weeks. When I returned, Ray went out of his way to find the vehicle we wanted. I then went through the finance process (excellent experience), got the approval but mentioned that my husband was still out of town and I didn't want to finalize anything until he returned. Everyone was very understanding. This all took place on Labor Day - they invited me to have lunch and I explained I would be back on Thursday.Ray sent me pictures when the car got to the dealership. That Thursday, my husband and I went to pickup the car. All the financial paperwork had to be redone to include my husband. We were given a tour of the vehicle and all the gadgets. The whole process was an amazing experience. Everyone was so friendly and helpful.
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September 2023 by JungleManHendo
My wife and I was just driving through the parking lot and was about to leave when we saw this truck. We got great service great information great price. Please include my name. Our experience working with Kyterria was the best time we had. Thank you Kyterria.
