9:30AM - 6PM
6140 E Shelby Dr, Memphis“I have been renting several storage units to run our business out of for more than ten years and of all the places I have been and people that have worked at the locations, the staff here is most friendly, polite and the most helpful I have encountered. They care about how they treat people and that’s hard to find with front line team members.”
“Love this location. We've been at previous Extra space locations before but did not have the same extremely positive experience. Stephanie, the manager, is very helpful and accommodating. She always makes sure to hear our needs and concerns and works to keep my business as a customer. We are so appreciative of the awesome staff at this Extra Space location and plan to continue to keep our accounts here!”
“I'd like to give a VERY LOUD and EXTRA PROUD shoutout to the General Manager, Paula, as well as the assistant manager.
- i've forgotten his name unfortunately -
Ms. Paula is actually a very kind, caring, and genuinely concerned Manager! I am VERY pleased with my service, their attitude towards customers exceeds far beyond the raggedy customer service and sour attitudes that U-Haul and other storage facilities provide. This property is 20X cleaner than i've ever seen. Somebody PLEASE give this woman a raise! Amen!”
“It was easy and Brenda was right there to assist me qith answers to my questions. I had a problem with the door but Brenda was right there to get it fixed. Thanks, Brenda!”
“Thank You Awesome Ashley for your great costumer service! Very patient, she was very helpful and also, nicely explained the process and importance of my contract, I would most definitely recommend her to someone who needs storage space in the future.”
“I just love Ms. Lillie!! She has been the sweetest since the first time I spoke with her. She was very knowledgeable, gave me great recommendations, and she has an awesome personality! She made me feel welcome and I'm glad to be doing business with her! If you are looking for a great storage facility with a sweet and understanding manager, go to this facility!
UPDATE: This is still a great place to store your items! My only concern is that the price goes up very often, so much so that I am no longer able to afford it. Other than that, they have some of the sweetest employee ever (specifically Ilene!). At times when I totally forgot to pay my bill, they would send a text reminder. Even gave me an opportunity to set my pay date. They have the best customer service hands down! Thanks so much for a pleasant experience overall!”
“I’ve had a great experience with this location Jacqueline was very helpful through the process and kept a great attitude while doing so! The customer service was great and definitely will use you guys in the future.”
“I love this storage unit. Very convenient and near my home. I hate that we don’t have 24 hours access to the units. Ms. Arnel Hall in the front office is so helpful and polite.”
“Worked with Andrea to get my first storage unit since my apartment got infested with fleas from their negligence. Had no idea what the process would be like and she was super nice walking me through everything. I felt bad since she was just about to eat her lunch when I pulled in! She took me around to show me the units and explained everything. They should keep her around! Give her a raise!”
9AM - 5:30PM
7384 Raleigh Lagrange Rd, Cordova“KAITYLYN has helped me with everything!! Please go see her ! She was so sweet and funny . River which is a new hire was also so sweet ! Go check them out , and rent from the best uhual place ever !!”
9AM - 5:30PM
6161 Shelby Oaks Dr, Memphis“LaShunta has a great personality with excellent customer service, she goes above and beyond, I recommend her to everyone who wants the ultimate customer service experience, THANKS LASHUNTA??”
“Mrs.Kendra have been very helpful on getting us a clean storage unit and assisting with all of my needs for myself and and safety of my items. She’s very professional and very supportive. If you’re in need of a unit please see her today”
“The storage space was exactly what I needed, the price was better than anywhere else, and the employee inside even offered to drive me on her golf cart to look at the unit. She was extremely friendly and told me to call or stop by anytime they’re open if I needed anything. I believe her name was Shondra but I could be saying it incorrectly (sorry) but I’m definitely happy with my choice”
“Could find any more affordable and reliable then this storage unit place . Highly recommend, Chuck was very on hands and knowledgeable of everything I need help with .”
“I met the sweetest lady today!! I wasn’t sure if I was in the right location and I stopped in this storage facility and she was so nice and helpful!! You just don’t meet people like that much anymore!!”
“I love it. It was easy from reserving to accessing the facility, to unloading into my storage unit... I would definitely refer this facility to Friends and family.”
9:30AM - 6PM
2625 Mt Moriah Rd, Memphis“My experience with Gene L. was outstanding. He was professional, detailed and knowledgeable about the rental of space at Extra Space Storage. His knowledgeable and great customer service was above and beyond. Kudos to Gene and Extra Space Storage!”
“Christine has been amazing! I lost my key to my unit and she was so easy to work with to get the lock cut off! She was very patient with me. Very quick and efficient :)”
“The team here at this location are truly awesome. I’ve worked with Emily and her team. They work with you to get the best results for you as the customer as well as the company. They were always polite, never aggressive and gave excellent customer service. Thank you all again.”
“Ms.Kim is an absolute Rockstar at the Houston Levee location! My unit was clean with a fresh smell. The lot is secure and they can accept business packages. Way to go with the great customer service.”
9:30AM - 6PM
2939 Poplar Ave, Memphis“Brian and his staff are excellent to work with and the facilities are well maintained. If you need a storage option then I would strongly suggest checking this location of Extra Space Storage out.”
6AM - 10PM
6504 E Raines Rd, Memphis“Tawauna cared for my family and me. She has restored my faith in humanity. Tawauna ensured us that our things would be protected! Thank you, This will be my go-to storage from now on!!”
9:30AM - 6PM
4961 Covington Way, Memphis“Brenda at the Stage location was very friendly, knowledgeable and went out of her way to help with our accommodation. She referred us to Joanne and Roger at the Covington way location. The professional staff at both locations shows great customer service.”
9:30AM - 6PM
4705 Winchester Rd, Memphis“Ms. Tomika Jackson was so helpful and encouraging! I came in with a frustrated mind and she encouraged me everything will work its self out! And she was so helpful and patient with me! Thank you love! My favorite storage!!!!”
9:30AM - 6PM
395 Union Ave, Memphis“Good morning on this day of Saturday, September 7th, 2024. Let me just humbly express my sincere gratitude to your employee Johnathan Burnett, GM at store #0903 in Memphis Tn on Union Avenue. I have had my unit there for a few years.He has never failed to be honest, genuine, polite, and above and beyond helpful. He is a model employee, in my experience with him being a unit renter.”
“The guy Will that worked the front counter was awesome. Very good at communicating the policy & very professionally. Absolutely recommend this storage facility”
“I drove from Boston tired! I came into this location and Jessica took such good care of me! She gave me the best rate and suggested the perfect space for me! Moving to Memphis hearing what critics have to say Jessica gave me a better outlook! Thank you again for being so polite!”
9:30AM - 6PM
5141 American Way, Memphis“I came in to pay my mother bill. And I didn’t know what to do. But Mrs. Dee was so kind and sweet to me. She help me out. I really do appreciate her. Thanks Mrs. Dee.”
9:30AM - 6PM
1235 Gateway Dr, Memphis“Latisha mannerisms is very highly of respect, politeness which is an extreme awesome & exceptionally professionalism. Even customer service from her is qualities of amazing servings.! Staff office, lot ground and storages facility area. Are of a cleansing environmental clear kept scenery.! 5 Stars well deserved.!!”
“The manager DeAndre gamble was so very nice and professional. It was a great experience I won't soon forget. And so pretty too. Thanks DeAndre for a wonderful encounter. Hope to see devon storage e. Shelby soon.”