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March 2024 by Rachel C.
Winchester location showed lots of love!
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March 2024 by PThang
You can speak to a human, but they will Gladly take your money and insurance info
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March 2024 by Joseph Baker
They replaced our company vans windshield very quicky, it looks fantastic, I would recommend them to anyone.
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March 2024 by Cathy Ewing
They're appointment times/scheduling is terrible. They didn't show up the 1st time. The technician lied and said no one was home. They came out 4days later, looked at the glass and sa8d they could fix it because they didn't have the proper tools, which was crazy because why wouldn't you come already prepared for whatever type of break it was. Lastly, they said they wouldn't be able to reschedule until the 20th of the month and the day they showed up was the 1st. VERY POOR customer service
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March 2024 by Trevon Daniels
Service was good. The repair guy was on time and friendly. Even though he wasn’t able to fix the problem, he let me know in advance there was no guarantee and tried his best to remediate it.
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March 2024 by Eliza Denise Royal
My window got cracked somehow. Why me???? My thoughts all time.... My insurance covered it. I was parked under a target security camera at unpaid extern cvs target pharmacy 240/ hwy 72. My extern ended and I was relocated to another target pharmacy cvs with better security in Germantown, TN.
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March 2024 by Kathy Kaufenberg
Car cleaned better than I could have imagined!! Fantastic job!!
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March 2024 by mrs. Burnside
Windshield look great I took away a star because when they cancel your appointment you have to book another and most likely have to wait a week or two
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February 2024 by Larry Regula
Was not happy with this situation, car broke into 9 degrees outside and they decided to no come to work... canceled the appointment and went elsewhere.
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February 2024 by Mary Logan Grier
Horrible experience at this Safelite location. Our appointment time was 1pm-3pm, they didn’t begin until 1:30. At 3:20 we were told that there was at least an hour left on a repair we were told would take about 40 minutes. This is after Safelite showed up in our driveway 3 days ago, with the wrong part, even after being told explicitly which part to bring. They told us we would need to drive an hour and an half to this location to have the problem fixed. After sitting here for two and a half hours, we politely asked the lady at the front desk if she had an update on our truck. She was nice enough, and asked the gentleman who I assume does repairs on the update. Not only did he meet us with an annoyed tone (as if asking for an update after waiting patiently for nearly 3 hours was an issue), but his response was curt and rude. Could not be more displeased with the complete lack of communication from the employees here, as well as their total disregard for customer satisfaction. Go anywhere else.
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February 2024 by Beau Singer
If I could give negative stars I would. If I was the owner or manager here I would be mortified. Every negative review you read on here is accurate. Save yourself some time and headache and go elsewhere.
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December 2023 by Richard Yates
Friendly people and extremely fast service. I could barely find the chip they sealed. Very professional. I highly recommend.
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December 2023 by Rashid Abdu
Had nasty chip on the windshield, through insurance app made next day appointment.Came 15 minutes earlier, stuff was super friendly, 20 minutes later car was ready.
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December 2023 by Polly Richards
I have not been near a computer. Trying to call in to ask a question. The recording kept saying I was on a smartphone when I am calling in on my business phone. Not all of us have smart phones and a computer readily available.
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September 2023 by James Risby
I had my windshield replaced I had to take it back the top trim piece came up I took it back 3days later arrived at 8 am there were no technicians or managers or assistant managers there I had to make another appointment which was 5 days later very disappointed
