horrible ! horrible ! horrible ! , beware the warehouse workers will damage your furniture and Royal will not repair it they will say it's your fault so beware horrible customer service so now I'm left with damage furniture smh I gave 1 star b/c I like the furniture
October 2023
If I could give less than one star I would. The quality is horrible and the customer service was even worse. And even when they mess up your order they will not help you or accept your return for a working product
December 2020
I ordered a dining table from royal online about 9 weeks ago. I cannot reach anyone online or by phone to inquire about my merchandise. I know there's a pandemic happening but I just want a refund for my purchased item. I will never again order anything else from Royal.
Royal Furniture is your furniture, appliances, electronics, and mattress destination with 6 locations in Memphis, and three locations in the Birmingham area. Owned by 3 generations of family since 1946, our local business provides exceptional value and expert home advice on everything from living rooms to bedrooms, televisions, home appliances, and mattresses at a great price. Stop by one of our locations today or contact us for more information!
