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February 2024 by James B.
Ordered a gift online for Valentines Day and the help I received from Jeremy was unmatched! Helped me with all my questions and went out of his way to fulfill my requests. Highly recommend looking at RIJ for jewelry options.
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February 2024 by Crystal L.
They were rude, not very knowledgeable on authenticating my ring with a certificate from the Gemmological Institute showing the exact rings information. I needed a prong bent back in shape, and they simply could not do something that takes 5 minutes to do, they wanted to send it out for 3 weeks, which cost people more money to do, and charge $45 plus tax. When I left the man made a loud sigh, and one said I'm glad she's gone. If you want jewelry repair, do not go to them. The point is, if your not there to buy jewelry, your not much interest to them, other than making a sale. I've often wondered why when I go to Kroger their always dead, know i know why. Glad I found someone more reputable a Genesis diamonds, that doesn't treat people like peasants.
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December 2023 by Ryan H.
I came here to look at engagement rings with my girlfriend about 3 months ago. Brian helped us out and was very pleasant. When I came back to get one ordered, Brian helped me again. He was patient and explained the differences in diamond cuts and qualities. He helped me to find the perfect diamond and helped me to custom design a ring to hold the stone. While ordering the ring I also bought a mechanical luxury watch I have always wanted. Brian was very knowledgeable about mechanical watches and helped me to ensure that the specific model I was looking at was right for me! I was very satisfied with the service provided, and everything was at a very fair price. I am very impressed with the service that was provided at Robert Irwin!
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October 2023 by Alex Lavene
Shelley is impeccable at finding what women want and need. My gf and I had no clue and she is picky. We were referred by family to Shelley, and went tot he store doubting we would purchase. BUT THE CUSTOM MADE RING WE BOUGHT is one of kind unique and my GF agreed to allow me to purchase the setting and ring and all right in the store after only 1 hour of time with Shelley Masterminding and reading my GF’s mind. Very much refer her to everyone and everyone should go if they or their significant other are unsure of what they want and or want custom made rings.
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October 2023 by Meaghan Hohe
Love them!! So nice. So chill. Definitely get the warranty! Sooooo worth it. Just got both of my rings resized for free!! Normally $200 each!
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October 2023 by S B
I had a diamond to fall out of my ring, so I took it there to be repaired. Not only did they replace the diamond at an amazing price, they made my dull looking ring look shiny and brand new again! To add a fat cherry to the already phenomenal cake…they were so kind and welcoming . Please check them out ! I’m buying my next ring from them for sure ! Beautiful jewelry, great prices, great people to do business with❤️
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October 2023 by Dorothy Polston
I love the store! Everyone there is so nice and they spend time with you! They treat you very special. They have great quality jewelry and special items that you don’t find in another store. I highly recommend the store.
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October 2023 by Justin Weakley
I can not say enough great things about my experience! From the time I walked in the door I felt so welcome. Doris, Shelly and the entire staff are amazing!! You can tell they genuinely care about you and want the best for you! I will never shop anywhere else when it comes to jewelry! Thank y’all!
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September 2023 by Michael Bingham
Had a great time doing business with Robert Irwin Jewelers on Perkins. They rolled out the red carpet and treated us like family! Rebecca did an awesome job helping my wife pick out her new ring! Great people! Great service! Will be our "go to" jewelery store moving forward!
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August 2023 by Matthew Dsida
Bryan helped my Fiancé and I design a custom engagement ring using family diamonds. He was so thoughtful and caring throughout the whole experience. He kept us updated on our ring and answered our questions whenever we had them. The ring ended up being even better and more beautiful than we could have ever imagined! A perfect experience!
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August 2023 by April Smith
Customer service is amazing, and prices are reasonable. But I keep going back because my wedding ring came with coverage as long as brought in and inspected. This also made time for me to build meaningful relationships with the Staff. They’ve seen my husband come in and pick out an engagement ring. and my now 7yo grow up. Highly Recommend.
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August 2023 by Andrew Ngo
Mrs. Doris and the manager are so nice. We didn’t expect them to be so kind even though they did not know whether we are going to buy anything or not…. But because they so kind, they got our business from now on… thank you so much.
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August 2023 by Munira Ramjee
Bryan is AMAZING! He really saved the day when a ring purchased elsewhere almost cost us our perfect proposal. Bryan found us the perfect ring and had it resized and ready in time for our special day. Highly recommend this jeweler and Bryan!
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August 2023 by Peggy Goodman
I have had more than a few favorable experiences with Robert Irwin Jewelers. One experience was better than the next. They have done remarkable jobs in reinventing(remaking) old jewelry into new, contemporary pieces that I LOVE wearing. I have bought beautiful pieces from them. I feel that I was treated as they would have treated a family member each time I have done business with them. I have never been disappointed and neither will YOU!
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July 2023 by Marnie Stewart
The staff has been amazing. They were very knowledgeable and helpful with creating our custom rings! We love Robert Irwin Jewelers on Perkins and can’t wait to see their new showroom!