Roadshow BMW is the only BMW dealership in Memphis, TN, providing excellent customer service for new, used, and service needs. Multiple reviews highlight an easy and efficient purchase process, with customers reporting the entire transaction taking less than an hour. Sales staff are consistently described as outstanding, professional, knowledgeable, patient, and not pushy. They make customers feel welcomed and at ease, thoroughly explaining vehicle features and ensuring clients find the perfect car. The team is dedicated to a smooth and stress-free experience, handling paperwork efficiently and providing positive follow-up after the sale. The service department also receives high praise for being attentive and providing good, trustworthy service. Staff promptly take care of vehicles under warranty, organizing transportation and completing repairs efficiently. Notably, the team demonstrates honesty and integrity, with one customer sharing an experience where a thorough diagnostic revealed no issue, and they were not taken advantage of. Customers report being incredibly grateful and highly recommend the dealership for an exceptional and positive experience, driving away thrilled and confident.
Just purchased my second BMW from Tom Adair and my fourth vehicle from Roadshow. The experience is top notch. Tom is friendly and easy to deal with (even when my husband is not!☺️). The service department is elite! They are the best in Memphis!
December 2025
Cameron is a very polite, friendly and knowledgeable young man. I greatly appreciate his helping me to understand all the new technology in my car..I think he be is a valuable employee to your dealership!
December 2025
These guys are on top of their game. Wish I would've purchased my BMW from them.
