-
September 2023 by renay stills
So how about when going to put money in my account the ATM on Cleveland took my money had to wait all the way until Monday to talk to someone called the 1800 regions number had customer service representative hang up on me called back talked to someone and the said it was going to take 7 to 10 business days to give me my money back that their ATM took called at 9 am until 11:20 my bills can not get paid because regions ATM stole my money been with this bank for 4years going on 5 had problems before they tend to let mangers steal your money and move them to another bank so you forget. And they do not care if you close your account I see why banks go out because they are crooks.
-
July 2023 by Mina Mayhorn
Such friendly & very courteous at this location. Very helpful with all your financial needs & wants. People friendly environment. Exceptional service I encounter on each visit!
-
July 2023 by S. Dean
Always friendly atmosphere, and Cordial employees..
-
November 2021 by ThShadowKiller
This branch is terrible, it need to be shut down honestly at this point. I have went over there twice this week to get a debt card. Each time I went they tell me to come back.
-
October 2021 by Amaryallis J
THIS IS THE SLOWEST REGIONS IN THE CITY. I WAITED IN THE DRIVE-THRU LINE FOR 25 MINS AND I STILL DIDNT GET SEEN. MY LUNCH BREAK IS ONLY 30 MINUTES I DIDN'T COME TO SPEND MY BREAK AT REGIONS.
-
June 2021 by NOBLE BELL
They are slow at the window.
-
January 2021 by Ivan Tamayo
Waited in the drive through for 1 hour.
-
January 2021 by Michael Stover
HR Block sent my Stimulus Check to my bank REGIONS on Cleveland , and they sent it back saying I had NO ACCOUNT with them !! SHAM !
-
November 2020 by Blessed Blessed
THIS IS THE SLOWEST REGIONS IN THE CITY. I WAITED IN THE DRIVE-THRU LINE FOR 25 MINS AND I STILL DIDNT GET SEEN. MY LUNCH BREAK IS ONLY 30 MINUTES I DIDN'T COME TO SPEND MY BREAK AT REGIONS.
-
July 2020 by Marc Robson
Used google to look up the nearest branch so I could phone them to confirm lobby is open. Regions only lists a toll free number - took 4 minutes to finally get connected to the local branch. And of course they don't open their lobby - hundreds of other businesses are safely operating, this is purely laziness.Drive-thru had four lanes each with three cars. Took twenty minutes just to get my money in the vacuum tube. They took another 12 minutes to process the deposit. HORRIBLE
-
December 2019 by Mrs. Jackson
I went here recently and the wait time was ridiculous, I had on Shades and before I got a chance to take them off the teller notified me to remove my sunglasses which I did with no issue but when I look down her coworker had taken off her shoes! Really, you are concerned about my shades but your coworker doesn’t even have on shoes while she is at work, at the bank? The customer service was horrible, the lack of respect towards the customers was lacking and I have no intentions on returning to this location...
-
September 2019 by chris berryman
Slow and hell and the teller is rude
-
August 2019 by Styl Propr!
I went here recently and the wait time was ridiculous, I had on Shades and before I got a chance to take them off the teller notified me to remove my sunglasses which I did with no issue but when I look down her coworker had taken off her shoes! Really, you are concerned about my shades but your coworker doesn't even have on shoes while she is at work, at the bank? The customer service was horrible, the lack of respect towards the customers was lacking and I have no intentions on returning to this location...
-
May 2019 by Phil
My wife and I have banked with Regions for a combined total of 45 years, yet they refused a Medallion signature on a transfer request. Intransigence by the manager was uncalled for and completely inappropriate. Our accounts will be moved.
-
March 2019 by William Turner
Before Monday I talk with them so we busy hard time wait be patient but 4 days send my home last Saturday like time 2:40pm but i going talk regions here office then here is closed dang l back home. Wait til Monday open today. I get mail here now my check there.