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8:30AM - 5PM
100 Peabody Pl Ste 150, Memphis
Post Offices
“Came for a passport appointment and was helped promptly and professionally. Honestly didn't even know there was a post office tucked back here. I'll probably come here for other USPS business as there was very little traffic and the folks were super helpful during a holiday week when no one wants to be at work!”
“Posting this as it might be helpful for someone else in regards to a passport.
The USPS website says that this location accepts walk ins on Tuesday, Thursday, Friday 9AM- 10AM.
We arrived at 9am and waited 30 minutes and were then told they don’t accept walk ins due to how many appointments are scheduled… but luckily Ms. Nichols was able to help us before another appointment showed up. We were super appreciative of her help and kindness.
I would imagine she can easily turn people away if the appointments are there waiting… so for future reference, assume the USPS website is wrong and make an appointment. LOL.”
8:30AM - 5:30PM
1325 Autumn Ave, Memphis
Post Offices
“Kristen and Kim were the sweetest, most helpful people I've ever come across. Their positive attitudes and helpful demeanor made my experience so simple, and so fun. If there were more people like them, these government offices wouldn't be so bad. I will be driving the 25 miles out of my way to come back here.”
“The lady at the counter was very pleasant and helpful. She took care of my packages and scanned them in so I can track them. These were replacement packages because the first time I shipped them from Crosstown they disappeared. Thank you for your help and pleasant attitude!”
“I popped in just before closing on the Saturday of Labor Day weekend with multiple things to box and ship. Everyone was very helpful and courteous, and they went above and beyond to make sure I got what I needed. I really recommend this location!”
“Staff is always professional and cordial. Sometimes there may be a line. EDIT: So I show up at 4:50 to mail a package and they are closed. Posted closing time is 5:30. Deducted 1 star from my original review.”
“I had a very nice experience at this post office on both occasions that I made a visit.I recently moved into the area and needed a P. O. Box. The first service agent last week was very pleasant, and informed me that the system was being updated. Therefore, I was advised to return the following Tuesday.Upon my return, I was created with a smile by the service agent, a different person than the first visit. This agent was also friendly and polite. She set up my P. O Box purchase and made sure I knew where my new box is located. Then she advised me to check the key of my assigned box for entry access.Before checking the keys to make sure they worked, the agent informed me that if I need further assistance she would be happy to assist me.I was very happy to receive good customer service from both agents that assisted me. I recently moved from Southaven, MS where I also had a P. O. Box. The service agents there made me feel like family. So the warm welcome here in Memphis, made me feel very good about the transition!”
8:30AM - 4PM
161 E Ge Patterson Ave, Memphis
Post Offices
“I selected this location to process my passport replacement application. They were knowledgeable, helpful, and very nice! I also did not have to wait and was on my way in less than ten minutes.”
“I always have a good experience shipping packages off and picking up mail from here. I recently put in an inquiry for "missing mail" (I found it..at my own residence, a week later because someone in the household didn't tell me they checked the mail that day. lol) and this USPS called me for a follow up. It was just that the tracking number was stuck in "Alert" status for whatever reason–my mail was never actually missing. I appreciate USPS calling and texting me with updates about my mailing concerns. Personally, I have never had a problem with this USPS location within the last 15 years of staying in this area.”
“I'm not a frequent customer but I have been going to them for help about 30 or more years. We have had so many awesome hard carrier workers in those years. I understand they sort their own mail for their route, If that isn't done right your mail will be messed up. If that happens just call them or the 800# and let them know. We are very happy with our long time carrier, Josh. We are a lot alike, if we going to do it we do it right! And I know many others do as well.”
“I am actually giving this 5 star rating to the mail delivery driver Mallory!!! She brings our packages in a timely manner and is quick to fix somebody else’s mistake. She always has a positive attitude! If we could, we would personally request Mallory every time to deliver our mail and packages. She deserves recognition at her job.”
“I call this post office Thursday about a package for my nephew. I think it's been in every post office in Memphis. I gave the lady my tracking number she went above and beyond to help me with this. She was so nice and helpful. The package was delivered Saturday to him. Thanks!!!”
“Having terrible experience with my mail carrier my packages are labeled cannot leave it secured location and carry to the mail which makes me have to get out and go get the packages when it's not my job but all good is unfair at least my packages are there when I go to pick them up”
“Dismayed that others have had bad acknowled. My box was relocated (involuntarily as a former Airport P O Box holder) to this location. Other than someone's they are not fully staffed during some busy times (only one postal clerk with a longer of more than five), I absolutley love the staff. Ms. McGhee is personable, efficient and diligent, Ms. Johnson should try out for Open Mike night at Chuckles; she's a hoot! My all time fave USPS staff were at the downtown location before it closed. Holiday City is a close 2nd!”
“I left my apartment number off my package. I was able to catch it before they returned it with the help of several usps workers. They went above and beyond even though they were so busy! So grateful for their kindness and great attitude.”
“I spent 5 minutes here.... staff & other customers are very friendly (when not stressed up by crowds)... choose your time to visit wisely (if possible) & you will do well!”
“Ms. Sylvia and Ms. Klassie are awesome, amazing, kind, professional, and efficient. My mail.lady, Ms. Jo-Jo, is dynamic and polite. Every employee at this location has been very polite and courteous to me. The Postmaster is always very friendly and smiling He is a great communicator. 5 stars.”
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“The Peabody Post Office location feels like the center the DT community. Sort of like a USPS version of Cheers. The service is excellent. The conversation is excellent. The office is located on the Main Street Trolley. It is popular for tourists, office workers, seniors, and Downtown residents. I regularly use and would highly recommend.”