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December 2023 by Micheale Currin
The owner is SUPER sweet! And the argan shampoo is omgggggg! It left my hair feeling so soft and nourished. They're in a great location too! Looking forward to their expansion!
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December 2023 by Sherrelle Arnold
Love the clean and organized store! Most of all, I loved the personalized customer service. This does not happen in other beauty supply stores.
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November 2023 by V. K.
I was content to just let my one star stay here but after seeing the blatant lie in a response to my cousin's review I'm absolutely going to share my experience. I'm from California and I'm used to anti-Blackness from non-Black folks, but never in my experience had that come from OTHER Black people. The idea of having a business lock its doors because they felt "unsafe" and not describe WHAT or WHO made them unsafe is inherently anti-black. I didn't see anyone else in that parking lot and certainly no one who wasn't Black; so I have to presume those locked doors were for us. As soon as we were let in the store, we were met with an annoyed tone asking us what we were looking for as if being open to the public didn't mean people could browse. When we found what we were looking for and went to pay, my cousin was asked for her phone number. Mind you, I generally only get asked for my phone number if I want to sign up or a receipt. I CAN choose neither in MY experience. When my cousin said no thank you, the woman responded "you don't want a receipt?", in a truly condescending manner. My cousin responded again "no I'm good". When it came up to SEVEN SIXTY SEVEN.....we were STUNNED! ...for spritz that they sell for $3.49 at the dollar store 2 doors down....same exact brand btw. We wanted to support black business but either their supply chain is robbing them or they're robbing Black people. Without giving our own positions, this business' assumptions and anti-Blackness especially without knowing our own business affiliations and professions will absolutely be shared with our networks and our travel commerce associations. Please work on proper customer service etiquette and service recovery and add some unconscious bias in there. Also if you're going to identical products might wanna work build that comp intel. Wishing you humility.
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November 2023 by Nina W
UPDATE: Laughing so loud at this wildly unprofessional response where the owner accuses me and my cousin’s of things they have no proof of based on hearsay - do you have proof of us tapping on a window making faces bc that didn’t happen and what does that have to do with interogating me for my name and number for not buying overpriced product? How do you know where we went and shopped after we left? Is it normal for y’all to stalk customers? I’m also very aware I have the right to shop wherever and no shame in buying a $4 product for $4 next door as opposed to being exploited by a business with no customers. Do you think it makes you important or “luxury” to overcharge Black customers for Lusters and Cantu in the name of “support Black business” and community? A joke. Anyway enjoy your struggle business, beloved.Decided to check it out because it was Black owned. When we got to the store, the door was locked and we had to wait to for an employee to let us in. I don’t know if this is to deter theft under the assumption we’re all thieves or what. I asked the clerk if the store was open to the public because the locked door confused us. She said it was and asked in an annoyed tone what we needed. We said we would look around. The store doesn’t have much of a selection - a couple of wigs, bundles, and a bunch of hair products you can find at Walmart cheaper (Cantu, Mielle, and the like). I was mostly there to get spritz and bobby pins for my daughter’s ballet recital. I didn’t see bobby pins anywhere but did find the spritz.At the counter, she asked for my number. I said I wasn’t interested in providing it or signing up for anything and she rolled her eyes and said “well do you want your receipt?” as if I could only get my receipt by giving my number. I said it was fine, I was just buying spritz I didn’t need it and she said it was $7.67. I told her no thank you, $8 for spritz was very expensive and she asked for my name in an irritated tone as if she was going to put my name on some ban list for not buying $8 spritz. I told her to have a good day and she took out her phone to record my cousins and I through the window after we left. Very rude and weird behavior. Won’t be back, don’t recommend.
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November 2023 by Nicole
Love this store! Great selection and great prices! I don’t live in the area but they offer shipping, which is fantastic because it has all the hair care essentials. And the packaging and personalized notes with purchase are a nice touch!
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November 2023 by Tina Williams
Exceptional customer service. Pink Noire has all the products for all hair types.
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November 2023 by Shakira Bryant
I came, I saw, I purchased, I WILL BE BACK. Victoria understands what great customer service is. She didn't try ro over sell me. She offered several products for my needs. They have BOGO crochet hair right now. Black owned, clean, awesome vibe. PLEASE support this business. As long as I get this service every time YOU HAVE A CUSTOMER FOR LIFE. And ma tell every body!!!
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November 2023 by Honi Brown
When in Memphis and you still have very little hair you MUST visit a wig store. Pink Noire was the shop and Victoria was my girl!! She was amazing !! Love my new ready to wear hair!!
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October 2023 by Pamela Seals
Got all product
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May 2023 by Integrated Assets (AppraiserRealtor TN MS AR)
Celebrating daughter’s birthday, great customer service??
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February 2023 by Rose Woo
This was my first time in the store and it was clean. Everything was presented well and the music they played was good. The staff was friendly, helpful, and very knowledgeable about their products. Victoria helped me pick out a concealor and a leave in conditioner for my hair type. I will be coming back, and I suggest everyone come here for their beauty needs.
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December 2022 by kieana smith
I asked for a natural color lace closure, it was hard to tell the color based on the packaging. I open the package to see if it matched my hair, it was way lighter. They refused to give me store credit or my money back. Paid 100 for it, tags still attached never worn, waited the next day to return since it was about to close. Just open the top to see the color. Not happy, good cashier but didn’t like the policy.
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December 2022 by Stoney Gates
Black Owned gem in Midtown!!! OMG the owners are super nice and helpful. They may be new but I see big things in their future. I asked for a product they did not have but the lovely gentleman there researched my request and assured me they would get it soon and I believe him. This is more of what this city needs and I am HAPPY to patronize them. The selection is nice but it is somewhat limited. However, they are new so give it some time. Like I said, I see big things in their future. Definitely worth checking out and don't leave empty handed - buy something to show your support. I did!
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December 2022 by Dixon Magruder Jr.
Store was set to open at 10am for Black Friday. But the owners spouse was so helpful. I was able to visit and purchase my item. I am extremely happy to see a local beauty supply store that caters towards the needs of natural hair care for women of color. The store itself is absolutely beautifully laid out, and great product selection.
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December 2022 by MB
This place was so adorable and CLEAN. I met the owner for the first time and she was not only very beautiful but very kind! She gave me advice that I needed to hear and for that, I am grateful to have met her today. Will come back again in the future!
