-
March 2024 by ben katz
SCAM ALERT… Never do business with these people.. they committed insurance fraud.. did horrible work… never did what they were paid to fix. Owner has a shady past and should never be trusted at any time. Owner will say anything to get your business. Workmanship sucks.
-
March 2024 by juan E lopez gamero
5 star service, impeccable service! and the excellent results were amazing!.
-
February 2024 by Tommy Davis
Perfection auto refinish team has made sure that I was pleased with my car repair. I even got a call from the owner Jeff. So Perfection gets a 5 star.
-
February 2024 by Annetta Payne
Informed me every step of the way!!!
-
February 2024 by Mitchell Ferrell
Friendly staff and great body shop
-
January 2024 by Lenard Marshall
Great customer service from all and well-knowledgeable and great skills of repairs!! Brian was very professional and cool.
-
January 2024 by Merri Budgen
Great place. They were very friendly. They called 3 times to update me on the progress of fixing my vehicle. I will use them agsin.
-
January 2024 by Michael Currica
Very thorough, professionals at all times.
-
January 2024 by Jon V
Good service, great follow-up from Mark.
-
December 2023 by Lorato Milton
Bryant was helpful and the shop did a great job with communicating every step in the process. I definitely recommend their services.
-
December 2023 by Melanie Munal
Best auto shop in the Mid-South
-
December 2023 by Poca Prak
A neighbor’s tree fell on top of my house and ride. Which damaged my hood, top, windshield, and scratches on the sides. Perfection auto staff were very friendly, organized, and very good at keeping communication throughout the whole process. I am so pleased with their work and quickness. Thank you so much!!!
-
November 2023 by Shy Jones
I worked with Bryant, not sure if he's the owner, but very courteous guy. Kept me informed. And the team works fast; Only had my car for 2 weeks. It looks like i just got it off the lot! I highly recommend you don't look anywhere else, get your car REnewed here.
-
November 2023 by Andrienne Robinson
Who pulls apart a vehicle without ensuring the parts are available and in stock? Who ignores a customer that is concerned about their vehicle and laughs and says “well you we can see if you can drive the vehicle even though it’s stripped? Why not offer a loaner vehicle being that you all didn’t deliver in a timely manner. I asked to speak to to manager to make a formal complaint and was transferred back to the adjuster. The door has minor scratches inside the side panel but I’ll overlook it being that you all had my vehicle since 8/28 and it’s officially done on 11/1. I had to contact Chevrolet myself to speed up the process. I wouldn’t refer you all to anyone. Thanks for the service. Any other body shop issues I’ll just find someone else instead of going with insurance recommendations.Edit to the owner:Actually, your companies poor customer service is blaming your company. Your agent mark laughed at me and told me I can drive it without the doors and I have it on recording and reported you all to my insurance company. The communication was very terrible. I have screenshots of the many times I’ve called and many voicemails I’ve left. This review was very thorough when I could’ve said some ugly things based on my ugly experience. No worries, you all will not be recommended again.If my dining experience was bad customer service YES i would blame it on the server as well as the company for hiring someone with low standards. Have a great day!!
-
November 2023 by Kevin Cruse
The repair was projected to take 9 days. The reality was it took 30 days and the repairs were not completed. There is a rattling noise with the vehicle that the bodyshop did not have the skillset to repair. They referred me to Audi. However, having the vehicke for 30 days, it escapes me why the mechanic did not take the vehicle to Audi to get it repaired. Overall, very displeased with the lack of integrity and poor workmanship. If you use this autobody shop, even for insurance claims, be sure to lower your expectation. With low expectations, you should be fine.
