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August 2022 by C Dub, Jr
Been coming to this location off and on for years. Have purchased bike equipment, like lights, seats, etc. I've purchased ski apparel and regular apparel at the place next door. I also purchased a roof rack for my vehicle at the gear place next to the bike shop. Brandon (the tall guy with the dreads) was very helpful getting me set up with the right one and i also had it installed here. He was very patient in helping me figure out if i could keep and use my rack system when i trade vehicles.
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January 2022 by C Dub
Been coming to this location off and on for years. Have purchased bike equipment, like lights, seats, etc. I've purchased ski apparel and regular apparel at the place next door. I also purchased a roof rack for my vehicle at the gear place next to the bike shop. Brandon (the tall guy with the dreads) was very helpful getting me set up with the right one and i also had it installed here. He was very patient in helping me figure out if i could keep and use my rack system when i trade vehicles.
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January 2022 by Dallas Provence
Great experience! Quinton was extremely helpful and very knowledge.
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August 2021 by Teri Del Rosso
Brandon, Q, and John were amazing. Brandon helped me with a rusty chain. The service was quick, and they were so kind and personable. I'm sensitive about how little I know about bikes, and they really put me at ease. Thank you!!
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July 2021 by Elana Holder
I’m not a review type of person. But this place & Colby deserve it! He helped me every step of the way when it came to things I knew zip about. Very helpful, educated (even gave us some cool spots he recommended for our trip) and KIND. These people are the best. Customer service is spot on every time I’ve been in. They also offer install for you *bonus* AND they don’t laugh at you when your kayak falls half a mile down the road because you’re a rookie :)) did I mention they’re the best
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July 2021 by Beni Diaz
Friendly and knowledgeable!
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June 2021 by Pam Matochik
We went to the East Memphis store looking for a car top carrier for our NV 3500. Our rack is problematic and we were having trouble getting anything to fit. Colby went above and beyond to find us a cargo carrier and the parts we needed to make it work. Excellent customer service. Thanks Colby!
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May 2021 by Catherine
This has been the best customer service experience I’ve experienced in a while. We were traveling through Memphis on a long road trip and needed a cargo box for our SUV. We called and talked to Colby and he was very educated on the product and worked quickly to meet our needs. I would highly recommend.
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January 2021 by wedecho.o k
I took my practically brand new bike to be made ride ready to ride with neighbors around the mid town area. I never received any calls regarding the repairs, and had to keep checking back. Upon picking up my bike, the same dust that had accumulated on the bike while it had been stored in the basement was still all over it. I maintained the protocol and tipped both of the guys who I interacted with. Not satisfied.
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January 2021 by Kaleo Mullen
The good people here can take care of all your biking needs.
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October 2019 by Matthew Daniels
There are a lot of bike shops to choose from in Memphis. I go to outdoors because of their friendly and knowledgeable service.
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August 2019 by Clay Kids BMX - Greg Clay
Came from out of town for a race a Shelby Farms BMX. Forgot clipless shoes.... Called Outdoors Inc. And they had us clipped in and back to racing