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January 2024 by david carruthers
I went into your store 1/26 to order an replacement for an subpar alternator (which could have turned to a bad experience cause I was angry to have to replace the part) but Rick was helpful and polite and ordered a better non-rebuilt model to be in the next morning...I called prior to returning and Camillia had impeccable customer service over the phone...not only using verbiage I only learned from working in in high-end company's such as "Is it okay if I put you and a brief hold" but other words I definitely didn't expect to find at an auto parts store in my "ghetto/hood" community in Memphis TN and was very positive/polite/energetic about helping me...when I came to get my part and complimented her...her manager Erika who must have been attentively listening in a nearby office came out and gave her and me thanks ...I was WOWed by this experience and although it not at the best times when I have to get car parts due to car issues; i look forward to returning to this location and definitely will be ONLY using this location at 4550 Elvis Presley Blvd for all my future needs..in a Memphis hood it is good get positive for a change!!
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September 2023 by Darrell Tucker
Very fast and nice
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September 2023 by Sheila Stevenson
I was very happy with the service I received today. I brought the wrong part for my car. I had no problem returning the item and the money was back on my card the same day. Very good people!
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September 2023 by Tajah Cole
Very good customer service and friendly service
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July 2023 by Darryl Myles
The staff is always attentive. They will go out the way to help you get the best products at the lowest cost. Thumbs up to Mike
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July 2023 by John Mabon
I arrived at the store at 4550 elvis presley Blvd at 830pm and the said they were closed but it's lts listed at being open until 9pm . Obvious personnel problem
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April 2023 by Kenny D
Better than AutoZone !!!!! Remember y'all AUTOZONE is cheap for a reason !!!!I can't count the times I've put brand new parts from AutoZone that the customer supplied that didn't work from the jump.
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March 2023 by Collector Of Souls
I have been to many O'Reilly stores around the country .....This one was the worst. It was shocking. so ..I left and called to get a part on a commercial account only to be on hold 48 mins. You guys just lost a good size transaction...and account..the store manager here should be fired. I wouldn't suggest this store to anyone...
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March 2023 by King K
Best part store it is! Hands down!
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November 2022 by Shane Goble
Courteous staff, very orderly. Made sure my order was fulfilled properly without hassle. (Transfer from warehouse)
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November 2022 by Ulanda Reed
Very nice professional peoples helpful always
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September 2022 by Monica M.
Omg please help trying to ask family members to change my oil in my truck now finding the right oil and correct oil that was questionable to me good to ask first before something may go wrong but I was directed the right way and treated with the up most respect now I'm happy I made the right choice I don't know what I'm doing at this moment my question was answered thanks Rodrick
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August 2022 by Joyce Sturdivant
My favorite & only part store, I deal with very concerned take time with there customers & will refer you to someone to help you,manager Carlos,great personality, mommy j is wonderful and caring person too
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August 2022 by Cartrell Williams
Employees are cool as hell, but they don't be having everything I need sometimes. I know it's not the employees fault for that issue.
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August 2022 by Timothy Campbell
Service was great but not enough workers
