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April 2024 by Iknowimwright
This store right here! I went this morning around 7:25 AM there were two men in the store at that time. My check engine light was on and asked the person by the name of Keon to assist me as I had to be somewhere at 8:30 AM and I wanted to find out what was wrong with my car. He stated that he couldn’t leave the store because the other person was just a stocker. I told him that there was no customer in the store right now. He stated suppose the phone rings??? What? The stocker can’t answer the phone? He refused to help me and said that another person will be in at 8 AM then he could leave the store. I was supposed to wait 30 minutes for assistance? This was very poor customer service!
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March 2024 by Linda Miller
Had BlueDEF 2.5 I needed for my diesel engine.
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March 2024 by Arayanna Jones
Earlier I had trouble getting the items I needed but Thankfully the nice older black gentleman was able to help me.
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January 2024 by david carruthers
I went into your store 1/26 to order an replacement for an subpar alternator (which could have turned to a bad experience cause I was angry to have to replace the part) but Rick was helpful and polite and ordered a better non-rebuilt model to be in the next morning...I called prior to returning and Camillia had impeccable customer service over the phone...not only using verbiage I only learned from working in in high-end company's such as "Is it okay if I put you and a brief hold" but other words I definitely didn't expect to find at an auto parts store in my "ghetto/hood" community in Memphis TN and was very positive/polite/energetic about helping me...when I came to get my part and complimented her...her manager Erika who must have been attentively listening in a nearby office came out and gave her and me thanks ...I was WOWed by this experience and although it not at the best times when I have to get car parts due to car issues; i look forward to returning to this location and definitely will be ONLY using this location at 4550 Elvis Presley Blvd for all my future needs..in a Memphis hood it is good get positive for a change!!
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September 2023 by Darrell Tucker
Very fast and nice
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September 2023 by Sheila Stevenson
I was very happy with the service I received today. I brought the wrong part for my car. I had no problem returning the item and the money was back on my card the same day. Very good people!
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September 2023 by Tajah Cole
Very good customer service and friendly service
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July 2023 by S Nabors-Williams
Excellent customer service
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July 2023 by Olivia A
Horrible.
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July 2023 by Darryl Myles
The staff is always attentive. They will go out the way to help you get the best products at the lowest cost. Thumbs up to Mike
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July 2023 by John Mabon
I arrived at the store at 4550 elvis presley Blvd at 830pm and the said they were closed but it's lts listed at being open until 9pm . Obvious personnel problem
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June 2023 by Will Tate
Knowledgeable Staff. Also Friendly.
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June 2023 by Coffee Ghidorah
Nice spot
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June 2023 by eddie gossett
they have a great inventory
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June 2023 by jessie james
It's great!!!!!!!
