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January 2024 by Bradley Karel
Staff is always helpful. TONS of inventory! If you need it, they either have it or will find it!
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January 2024 by David Michael
I called in to see what kind of serpentine belt I needed for my vehicle I went back online and ordered the serpentine belt it said online delivery available so I selected online delivery same day call to find out if my orders being delivered come to find out they said no they can't deliver same day they're about to call me and let me know it's going to be the next few days I told him that's unacceptable they're online system said same day I demanded to be delivered the same day I ordered it before 2:00 p.m. this supposed to manager gets an attitude with me finally says he'll have it delivered. Get the belt delivered and it's the wrong belt so I'll order the correct one from AutoZone which was actually cheaper take this one back to Napa and Jonathan who is the sales agent says oh I remember you I was waiting for you to come up here so he deliberately sent the wrong part to me. I'm a long time customer of Napa and if this is what they're going to hire and what they're kind of employees do to their customers I will take my business elsewhere out of all these parts that I ordered through them it's sad that Jonathan is going to deliberately do this.
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December 2023 by Brittany Jackson
They had the part we needed that no one else had and a bit cheaper. Great place.
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December 2023 by Dinah Dale
I had to purchased a car battery and the staff was very informative, polite and helpful.
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December 2023 by Anthony McGill
Napa is no longer what it used to be, when I was a part professional I made sure the customer got what they needed and left happy not what it is anymore best off ordering online from rock auto
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September 2023 by Jason Jones
Quick friendly service. And they were the only spot in town for 72 C10 driveshaft parts
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July 2023 by Beverly Goliday
Had the parts needed and pulled and ready when I arrived.
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July 2023 by shane wilson
I don't always get fast friendly service here but today I got Veronica and she was just wonderful. Hey NAPA hire more people like this please!
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July 2023 by Derek Cooper
Helpful and courteous staff. And while they could not cross reference a generator air filter, great effort was made to do so.
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June 2023 by Christopher C.
I didn't see the name of the old fella that I spoke with but he was the one with a cane. Extremely poor customer service, he acted like I was an inconvenience to him during our interaction. He is better suited in the back away from people or in a different line of work all together. I will not be heading to this location ever again.
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May 2023 by Ivan Diaz
Sometimes you just have to go to the “People Who Know!” Visited two competitor auto parts and neither had a Ford PCV elbow. Came to Napa and it was right there, then the counter person was able to confirm whether I had the right part. It’s refreshing to deal with people that know the business and enjoy what they do.
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May 2023 by Wesley Box
Counter lady was extremely helpful and brought me some cleanup supplies unsolicited! And price on oil was good
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May 2023 by dav a
This store has alot of parts and other items that most other auto parts stores don't have. And their staff is friendlier and more knowledgeable than many others as well.
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May 2023 by Glenn Bishop
Great job on making up hoses for my zero turn mower. They worked very well.
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February 2023 by Astrophysics
Great parts and a very nice store visit.
