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February 2023 by FLUDGE
Worked with Sean Walsh — this guy is really unprofessional, mean, and disrespectful. Never getting a load with MODE again. He threatened to ban my carrier because of mechanic issues one of our drivers faced.
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November 2022 by Abdirashid USA
Don’t get load with MODE TRANSPORTIONI just got load broker Brad greenberg load PA to KSIt’s been over 5 months not get paid yet he is not responding Call or emailThey are the worst
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November 2021 by Rita Rana
Booked a load with Tony Gonzales for a load to Pennsauken NJ at J&J snacks. What he advised us is this location does not have parking and to park at a truck stop and the facility will call you within 45 minutes of checking in on your phone. But I had to pull my driver as he was waiting for 10 hours with no one returning his call. Whenever the driver was calling Tony he would threaten that he was going to file the complaint (but never mentioned the agency of which he would do so). Then he threatened to charge a fee of 245 dollars for leaving.We have worked with other Mode Transport brokers and never had a problem. As an owner/operator our time is precious and we cannot wait 24 hours to get loaded without a detention. I have pulled my truck previously and the brokers were not happy about it but they understand this point. Tony was unprofessional about handling this situation and instead of trying to take care of the issue, he just threatens you with various claims.I highly suggest avoiding working with this branch of Mode as they do not represent this company well.
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November 2021 by Tef Dispatch Brokerage
Worked with Agent Jose Hernandez on a CO to TX, rate was great and load was very light! Will definitely do business again
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November 2020 by Total Express
Booked a load with Debby Cottingham she gave us loading hours till 7pm my driver arrived at 5pm and shipper was already closed and we got stuck till next day. Next day we couldn't do this load because it had 850 miles and we couldn't make it on time to delivery because they were receiving only till 1pm so i had to look for a different load for my truck. We requested TONU and she refuse to pay. She said find me a different truck and i will pay you TONU. I think her attitude is the problem why she can't find truck but i would rather lose $150 but will not deal with this company again. By the way when i asked for the supervisor to discuss this issue she said she is the supervisor and there is nobody else i can talked too so good job Mode.
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November 2020 by Hassan Aboukarr
Almost 3 weeks waiting for detentionShipper and receiver stamped date time in and outYet they want to verify it one person said it was approved another person says they haven’t approved it 3 weeks and counting
