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April 2023 by Francisco Escobedo
Excellent people serve you professionally
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December 2022 by Katrina Sanders (Chicken nugget)
Tre was very patient with me because I don't know too much about phones he explained everything to me ,he's very polite and respectful I appreciate him
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November 2022 by Carter Mitchell
Soon as I get the opportunity, putting Metro POS in the rearview. Every 6 months phone problems..Never had to get upgraded so much. Repetitive cycle.
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August 2022 by Liv G.
If customer service is what you're looking for and knowledgeable management, then don't visit this location and waste your time and money. I have been a loyal customer with 4, recently added 5th line and because the manager Tori didn't want to help me, she decides to speak to me in an extremely demeaning manner, displayed physical aggression when I said I no longer wanted to communicate with her and she further antagonizes me in front of my child, customers and a newly hired employee. Tori chose to blame me and take her personal frustrations out on me by raising her voice and then has the audacity to get upset because I stood up for myself and expressed my displeasure and f her unprofessional treatment. This woman had no reason, no provocation to treat me this way, but she said she was a manger that she wasn't going to serve me. This is all before knowing the entirety f my account's issue. This was the most distasteful, nasty, unprofessional, mean spirited customer relations experience I've been forced to deal with in a long time. She made no EFFORT whatsoever to rectify, she o Lu wanted to battle with me. She literally sabotaged 2 more hours phone purchases including a new line for the new employee in training. It's because of the customer that jobs are created, not the other way around.
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March 2022 by Tikela S
Tre provided great customer service!!
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February 2022 by Charise Burse
Very great customer service very knowledgeable of products thanks for superior service
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January 2022 by Katrina Sanders
Tre was very patient with me because I don't know too much about phones he explained everything to me ,he's very polite and respectful I appreciate him
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December 2021 by Helen Varnado
I was greeted immediately by Treven Gibbs, he asked politely and professionally my needs. I asked questions about the tablet and it's functions all was explained to me thoroughly. He also suggested the accessories and a larger storage card in the process. I was very impressed by his demeanor that I purchased two tablets. Way to go Metro for a great sales rep also I'm planning to buy more and refer your company to others. Thanks for a pleasant day. ?
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November 2021 by Ryannn Roberts
De harvest was amazing! He helped me find a phone that works for me and helped me transfer all me data and info no problem! Was super nice and helpful!
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November 2021 by Ieshia Hill
He was very nice and friendly. He helped me a lot with choosing what phone it would be best for me to purchase with trading in a phone that was difficult to access.
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August 2021 by Demetrius Boyd
Great Store and awesome staff that always so helpful.
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August 2021 by porsha mccoy
???????? Amazing customer service and staff at this location
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June 2021 by Tracy Williams
This location was AWESOME! I was greeted an helped by Trey an was pleased with his generous spirit . Very respectful ! Trey helped me find the right plan and device that I needed an also wanted. The store was very clean . Trey an Fannie both kept me entertained.. Definitely recommend them for top customer service!
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June 2021 by J Johnson
I stopped by this Metro on Poplar and was so please walking through the door 3 Beautifully Melanin young ladies greeted me with much class and energy got through the process quickly and assisted me on getting all of my information from my old phone 100 stars for will be back....Thanks Tori Fannie and Kierrynie love you girls
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April 2021 by Darrington Johnson
I went into the store last Friday to upgrade my phone. I was greeted by Tori who was waiting on another customer. As I was waiting several other customers came into the store as well. Tori greeted everyone and when she looked up and realized how many people were waiting, you can see her put that game face on. Not only did she attend to everyone's needs and was amazing while she did it, I decided to upgrade my daughter's phone because she was "working it"! Thank you Tori for being good at what you do!!
