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June 2023 by Shana Adams
I love this store❤️❤️The people are nice and professional. If you’re looking for quality furniture at an affordable price go check them out??
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March 2023 by Carilee Pemberton
I came into Memphis Furniture looking for a king size mattress set. I hated the mattress that I had at home. I explained to Shelly why I hated my old mattress and that it sunk in no matter where you were at on the bed. She knew exactly what I was talking about. I appreciate her honesty and openness when helping me find a mattress. I went to a few other furniture stores and I knew instantly that I would be coming back to her. She recommended the same mattress that she uses and let me tell you...I don't have to fight to get out of a sunken bed anymore! Her customer service skills are excellent.I cannot leave out Derek of the review. He personally delivered my mattress set the same night, after finding out the delivery crew was getting off work. I was skeptical at first because the mattress came in a box. I had never seen that before, but I told him that I'd trust the process. The set up was simple and finished in a timely manner. He was courteous and even broke down the box for me to recycle.Overall, I had a great experience with Memphis Furniture and an even better night's rest on my new Ashley king size mattress!
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March 2023 by Ashlee
Great staff! They went above and beyond for us and made sure we left happy. I recommend them to anyone!!! They put us first and have helped us get a new outlook on the same old house!!
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February 2023 by Jacqueline Gonzalez
Shelly and her associate were so helpful in helping me find a affordable and nice sectional. I went into Memphis Furniture thinking I wouldn't find anything within my price range or style. Shelly approached me and informed me about the financing options I had and was great. I was not sure if I really wanted the sectional as it was an important decision.I decided to keep looking and go to other furniture stores. I did find a sectional I truly liked at another furniture store, however, the customer service was not what I expected. I decided to go back to Shelly on that same day and she was able to find the sectional they had but unfortunately it would take a few months to get delivered. She hooked me up with a sectional and got it delivered the next day. Love it.I would recommend Memphis Furniture to anyone looking for furniture pieces. They have furniture for all budgets and most importantly, great customer service. You're just not another customer here. Will continue to shop here in the future.
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February 2023 by Veronica Carroll
Mr. Derick Finnie were so helpful and patience with me. He walk around and help me pick out all my furniture and guarantee the next day delivery.
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December 2022 by Joyce Wallace
Always friendly and very professional my go to furniture when I need anything.
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October 2022 by Chasidy Lynn
These guys are amazing! They were very patient and attentive. Most enjoyable shopping experience ever. I’ll absolutely come back and shop here again. Thanks Derek and Maurice!
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September 2022 by Tiffany Vinson
Easy process, Derek was very helpful & provided good service. Would definitely recommend & use them again!!
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September 2022 by Niketa Brown
Oustanding customer service! Furniture shopping can be stressful, but Derek made it extremely easy as he did not hover, gave me plenty of space to browse around, but was easily accessible if I had questions. This was a tremendous relief, which allowed for a smooth buying process. What an awesome experience!!!
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August 2022 by Cindricka L.
I had the worst experience with this furniture store on August, 17th, 2022 at the Winchester road location in Memphis, TN. I purchased nearly $1000 in furniture as our company representative that was needed next day and the staff seemed genuinely nice. The staff at Memphis Furniture store on Winchester assured me the furniture would be delivered the next day by 3PM because we had guests checking in. Additionally, I was hoping that we could build a business relationship to furnish all 10 of our upcoming units. Unfortunately, the next day, August 18th, 2022, everything changed including the countenance of the employees. I called at 9AM and was told that their contract company would pick the furniture up at 12PM and would definitely deliver it by 3PM and would call on the way to our location. This never happened. After 3 more phone calls to the store at 2PM and also 2:45PM, 2 employees named Derrick and Shelly shamelessly gave me the run around, never confirmed when we would receive the furniture, threatened me when I asked to speak to someone else, even mocked me by stating, "Who do you want to talk to Jesus?". This is the worst treatment I've ever encountered as a consumer and business person. When I asked for a full refund, they insisted the only way that was happening was if I came into their store. As if, I'd ever travel to that location again! No wonder there is never anyone there, these people are the worst. Do not buy here. Two weeks later, I'm still awaiting my refund for furniture not received.
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August 2022 by Nee Nee
I had the best person (Derek-the manager) to help pick out a recliner for my father's room. It is very comfortable. He was knowledgeable, and to the point. I even had next day delivery. He delivered it himself and put it together. If you are looking for furniture go to Menphis Furniture and ask for Derek.
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August 2022 by Just Jazzy
I had the best person (Derek-the manager) to help pick out a recliner for my father's room. It is very comfortable. He was knowledgeable, and to the point. I even had next day delivery. He delivered it himself and put it together. If you are looking for furniture go to Menphis Furniture and ask for Derek.
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May 2022 by Mo'neke De'sha
That have good furniture and great customer service.
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May 2022 by Ayanna Johnson
My furniture is absolutely beautiful and I love it! Also Derek was lovely to work with. He makes you feel like family when looking for furniture and ensuring all my furniture pieces were delivered with excellence. The only reason I didn’t give 5 stars is because it took a long time for my furniture to be delivered due to Covid-19. However, Derek was able to accommodate me for the long wait time, which I greatly appreciated.
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May 2022 by Sheena Cowan
The staff at this store is unmatched! They are kind, attentive, informative & patient. They explain everything throughly about payment options , delivery, etc. I couldn’t have picked a better business to furnish my new home. I definitely will be back and will send my family & friends as well!