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April 2024 by Herb Cooper
Some Mattress Firm IT issues delayed the actual store purchase and again with the warehouse pickup, however the personnel where all very accommodating and professional. Am anxious to begin using the product tonight!
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April 2024 by Porcha Sandridge
The lady was very nice,kind, and helpful.
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April 2024 by Grenda Poole
I entered the store with a particular product in mind and Mrs. Heather made the transaction simple and easy. I appreciate the direct attention given and she listened to my needs and delivered. Keep up the great work.
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April 2024 by JP Graham
Heather was insightful, relaxed and very helpful! Did not pester us to make a purchase, and was able to answer all my questions! Would definitely recommend
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March 2024 by Beverly Alexander
The salesperson was very knowledgeable about the products. She was friendly and helpful in choosing our mattress. We’re very pleased with our purchase
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March 2024 by Cathy Bie
New mattress on my base.
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March 2024 by Kim Harden
This was a great shopping experience. From calling about what I was looking for to going to the store to check out the memory foam mattresses it was a very easy, pleasant process. Bought a mattress in a box, it was loaded in my SUV and brought it home! I highly recommend this store. Great customer service!
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March 2024 by Debbie Youngquist
The sales person was very knowledgeable and helpful. She patiently let me try a number of different mattresses, telling me pros and cons of each. They have a good try and return policy as well, which made the decision easier to make.
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March 2024 by Takiya Greene
Friendly & easy customer service provided the upmost service
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February 2024 by Sherrell Phillips
Heather made our final mattress shopping delightful, no pressure just friendly and informative advice. Thank you Heather!
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February 2024 by rah s
Idk her name right off but she didn’t waste time and she was straight forward , it was a very pleasant experience. I’m waiting to receive my order in a few days and I’ll let y’all know if I receive what I ordered and if I received it within the time that she planned it. Oh by the way I think her name is Heather ???
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February 2024 by Vasiliki Koleas-Whitten
I highly recommend Mattress Firm in Poplar Plaza. They are so helpful, and they answered all my questions. I am so looking forward to sleeping on a wonderful mattress. Thank you.
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January 2024 by Maria Clay
Heather is awesome!
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January 2024 by Brent C Powell
Sales personable, knowledgeable, and patient. No appreciable sales; prices seem inline with competition. 2 day delivery scheduled so quick turnaround. I’m pleased with purchasing experience, eagerly awaiting the improved sleeping experience.
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December 2023 by Pam Wallace
Good people