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October 2023 by Lillie Williams
First Coleman Taylor reference me to them caused I had an electrical problem , They lied said it was a fuel pressure sensor , wasn’t that they you it ! Transmission problem all that time , charge me 15090 for something they didn’t do ! Took advantage of me as a lady don’t know nothing about a car ! And I ask them before I pick the car up and he stated that he has been robbed before he can’t trust that ! They all about game not making the customer happy!Service: Electrical repair
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October 2023 by Kelly Gookin
I used this business and im glad i did. They got the correct diagnosis after another company diagnosed incorrectly. I will be returning my vehicles to your company for any further workService: Auto engine diagnostic
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September 2023 by Dan None
They were excellent at diagnosing and fixing my transmission. When the problem resurfaced a week later, they went ahead and fixed it again at no cost. Highly recommend.
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July 2023 by Nathan Page
David is very sarcastic and is always being smart when he gets asked a question. This has been on going in several vehicles that’s been sent there. Vehicles have been misdiagnosed and they are always being smart when you call them for answers. Personally wouldn’t recommend anyone to them.Service: Electrical repair
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July 2023 by James Hollingsworth
5 Stars to Brent & the crew at MadisonThank you for keeping my daughter & myself rolling!!
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June 2023 by Tyler Chambers
These guys are jam up! We are from SC and were looking at buying a car in Memphis. Not wanting to risk driving 16 hours round trip to find we didn’t like the vehicle, we began looking for a shop local to Memphis to do an inspection and be “our eyes” for us. Despite their busy schedule, the team at Madison Automotive made time to work us in for an inspection of the vehicle we were looking at. After a very thorough inspection and detailed report, we decided to continue to purchase the vehicle. Thank you Madison Automotive for helping us from many miles away!!
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March 2023 by Jeffrey Moreland
Too expensive didn’t do the work they said they did AC broke an hour after I picked it up brought it back. They said I needed more parts plus $1200 for labor so I said no when I went to get my truck they were rude but I still got it and took it to another shop they fixed it for real only charged $300. Let me buy my own parts. Madison wouldn’t let me do that they wanted to charge more for the parts.The new place fixed it right and it still works to this very day. I would not bring my car back to Madison if I were you, I wouldn’t go there unless I just wanted to waste of money and have people be mean to me. Madison automotive charges too much and is overrated.Service: A/C installation & repair
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January 2023 by Robert Trotter
Great they did a great job and explain everything in detail.
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December 2022 by Joe Moll
A garage with Honor and Compassion! They DO the RIGHT THING!David and the folks at Madison Automotive are not only true professionals but also have hearts of gold. SCENARIO: on a Tuesday evening we get the call… your brother was running and was stuck by a vehicle. He is in North Carolina. We live in Dallas. Storm of the season has tornado warnings in Dallas all over the Mid-South. The same system should be hitting NC the next day. Only option… Drive 16 hours. At 2AM as we near Memphis the van begins to misfire. No choice but to discontinue and wait for a dealership to open up. We go to 2 Dodge/Ram dealerships and are told they can’t help or fit us in for 5 days. We stop at a random shop who could help but not that day. They provide two leads. I chose poorly and wasted an hour waiting for the tech who said he could look at it in 10 min. Called David and the folks at Madison while waiting. He offered immediate assistance. Within 2 minutes of showing up he had a tech looking at it. Short story from here he had us on the road with a new fuel injector and some additional engine maintenance work in under 3 hours despite being significantly stacked up with other work. In a world were the tendency is to not believe what the client tells you, David was willing to trust his clients and do the right thing. Thanks to the great folks at Madison and the Emergency Room team we made it in time. Can’t THANK and RECOMMEND this shop enough.Service: Engine repair
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October 2022 by Esther Lande
Excellent customer service, competitive prices, and the most experienced mechanics in Shelby County. David is your man for all thing mechanic.
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September 2022 by George Beech
Had a problem with my truck didn't have an appointment they took it anyway great job.Everyone at Madison Automotive Top Notch professionals thank you
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July 2022 by Derek M.
If I could give a no star I would! Customer's be aware this place is Hot rodding your car threw the parking lot and around town. Poor management and don't know the meaning of conmen courtesy! Even had the owner try and pick a fight with me! What a joke!
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July 2022 by Alan Slavin
We were on the Hot Rod Power Tour that started this year in memphis. We left Graceland heading back to the Hotel and my car just stopped at a stop light. We were able to get a tow company to pick up the car and bring it back to the Marriot East Hotel. The driver did recommend we call Madison. When we called the person who answered said they had taken care of one person from the tour already but were backed up over 1 week and really could not take us in! Did give us another recommendation. About 20 minutes later, they called back saying the boss would take us in if we could get the car in asap! We called a tow truck and got us to Madison. I believe it was the owner who said he would try and get us back on the road so we could continue on the tour. Using their diagnostic equipment, they found a loose connection causing the motor to shut off! They were able to salvage the bus bar and salvage the main fuse box! They keep me informed every step of the way! This is one very professional and highly qualified shop. While waiting I was extremely impressed in the way they treated customers coming in their door and on the phone.They had me on my way by 12 pm. Satisfied is way too simple a word for my experience. I cannot thank them enough for what they did for me.If you're ever in the memphis area and need automotive work definitely call Madison!Alan SlavinWareham, Ma.Services: Auto engine diagnostic
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June 2022 by Jasmine Earl
Madison Automotive is the place to go if you want your work done right the first time. No hassle, no markup, no trying to sell you what you don't need. Good guys.
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June 2022 by William Nielson
I take our work vehicles to Madison Automotive. I have begun taking my personal car to them. They have always been fair and reasonable. I would recommend Madison to friends.
