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February 2024 by Jessie Walls
In German town was excellent, but on Winchester not so good
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February 2024 by Antony Chavannes
Well organized and clean. Always someone to help you for whatever needs
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February 2024 by Donald Miller
I found all the things I needed. My only complaint is that it would be nice if they could sweep the entrance to the store and clear the debris in the parking lot. It creates a negative impression with me at least to have screws, pieces of wood and trash like empty soda cans in the parking lot.
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February 2024 by Josie Williams
I was in and out within 7 minutes. I pulled up the app, located what I was looking for, and got it. I checked out with the friendly cashier, and I was on my merry way.
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January 2024 by Barbara Johnson
Customer service was wonderful
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January 2024 by Moises Gamboa González
Excellent
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January 2024 by J Jack
Normal Lowes average so three stars
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January 2024 by Lula Ayers
You need to fire all the one on second shift at all locations they so rule run to another side when they see you coming when ask for help they don't no and walk away don't try to help seniors citizens had me to pick up this heavy box by my self I'm like what the world coming to he was young to this Lowes in Memphis TN on Winchester I think they need more training or they don't want to work.
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January 2024 by James Hankins
I love lowed
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January 2024 by Stephanie Frazier
Found what we needed.
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January 2024 by Devoda Owens
Excellent customer service and very knowledgeable
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January 2024 by Vincent Oglesby
I waited at least 30 minutes for assistance, to have a heavy duty chain cut.I will say that a customer service representative did unsuccessfully page someone to help me several times.I got fed up and bought the whole roll maybe 30 feet.I was finally told nobody was there who knew how to use the chain cutter.I did get a discount for waiting so long.
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December 2023 by Starr Finley
Let me start by saying this Lowe's was the worst I have EVER ordered from. On Nov 28th I ordered a washer & dryer set online. The 1st delivery date was Dec 6th, never received my order. No one from the store called me to tell me if my order was delayed no communication AT ALL. So after waiting for some hours I contacted the store. I was told that the box my washer came in was damaged. But NO ONE from the store called to tell me this. So then I was given another delivery date Dec.9th. I called to make sure that day my items would be delivered to my home. I was put on hold & transfered. Finally someone picked up the phone and took my name & number. The lady said give her 20 mins and she would call me back. No call back, so I then called back again and asked to speak to a manager. The manger goes to the back to see what was going on. Found out NO ONE had even tried to load my order and deliver it to me. Got a 3rd date Dec 13, and finally got my order delivered. One of the ladies informed my mother who was also calling to speak with someone, said if you place an order and a sales person doesn't get credit for the sale they will just push your order to the side. I am so out done that LOWES do business this way. I WILL NEVER ORDER FROM HERE AGAIN!
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November 2023 by cliff washington
While picking up my order at customer service that I order online somehow I must to reach in my pocket and $35 must have fell out and I witness a lady give it to the lady at customer service and I ask her was it $35 and she brush me off like I was a joke or something and kelp my money……if you want to review it you can I got a bulk order of gravel and had on all black with white shoes….i receive my digital receipt at 11:04am so it had to be like 5minutes before that…please investigate that because they were very unprofessional and immature I didn’t even want to get in a confrontation with them
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November 2023 by Lori I
Carlton and Nissa are the best! We were extremely pleased with their service and assistance on our purchase. Carlton was so patient and kind to find for our ladder that he went above and beyond looking and getting it for us. The size of the ladder we wanted was located high above the shelves and he went ahead and got it without any hesitation. He then proceeded to guide us at the checkout counter and Nissa gladly assisted us, she’s so cheerful and friendly. Thank you both for making our day better! This is what truly customer service is all about! 10 stars!!!