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April 2024 by Michael Guthrie
i’m sixty years old and dealing with pharmacies my whole life this has been the absolute best experience I have ever had with a pharmacy. I hope they can continue it because it’s amazing. They don’t even have a drive up window and I’d rather come here then go anywhere else. they obviously have good leadership there.
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December 2023 by aleta.tnrealtor Reynolds
Title: Reliable and Convenient Grocery ShoppingReview: Kroger has consistently proven to be a reliable and convenient grocery store for my needs. The store layout is well-organized, making it easy to navigate aisles and find items quickly. The fresh produce is consistently of high quality, and the variety of products caters to diverse preferences. Kroger's commitment to customer service is evident through helpful and friendly staff. Additionally, the Kroger loyalty program provides valuable discounts. While it can get busy during peak hours, the overall experience at Kroger has been positive, making it my preferred choice for grocery shopping.
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October 2023 by Patrick B.
The need was for lunch, but first thing I was looking for was a basket to hold my groceries. Couldn't find one. Frustrating holding my groceries in my hands. Next was the hunt for two single rolls for my lunch. Assorted packages of 6-12 rolls was not an option. No one there to ask either, so I went to the self checkout and promptly checked out and left. The store was clean, aisles stocked very well. I'm looking to move to the area, hopefully these minor inconveniences can be rectified.
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September 2023 by Lillian Nazarova
no organization
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August 2023 by Dana S.
This is my second favorite Kroger. The first being the one on Kirby. Can someone take the toilet pictures off when you see this Kroger on Yelp ? It is nasty to have to see. This Kroger is pretty well stocked for my needs. The self check outs are usually pretty quick too. I also use the pharmacy which is convenient.
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February 2023 by memphisturnkey
Good people, friendly staff.
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January 2023 by Mekea Johnson
Terribly rude and disrespectful pharmacist and staff.
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December 2022 by Ally H.
My favorite Kroger in town! Always clean, stocked, friendly staff, great prices, and always a quick trip. This location is always busy but I've never had to wait. Produce is fresh and meat selection is awesome.
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October 2022 by Annette D.
Right now I wish I could give negative stars. I placed a pick up order and scheduled a time slot to pick up. I've now been waiting an hour and a half. An hour and a half! They say they are short on staff and that's fair enough but when you let customers schedule on line, you should not make slots available unless you can fill an order within that time slot.
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March 2022 by Kevin W.
This Kroger seems to be cleaner and bigger than the surrounding Krogers. I was able to find all my items here.
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February 2022 by Kristy Hooker
I recently started using this Kroger pharmacy. I don't know why but there seems to be a problem when it's pain meds! I do not have my prescriptions on auto refill. I went to pick my pain meds up and all of my prescriptions were refilled when they were not supposed to be!! I had a problem with the pharmacist not wanting me to pick up just my pain meds! She told me that I wasn't just getting the pain meds without getting all of the others! She made a big stink over it and she called my Dr office!! They were well aware of what was going on!! NEEDLESS TO SAY.. I GOT MY PRESCRIPTION!! I DON'T APPRECIATE BEING TREATED LIKE THIS!!???!!
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September 2021 by John S.
The pharmacy is very slow and inefficient. I called in a prescription day before yesterday early in the morning. In that recorded message I was told the prescription would be ready at 1 pm. I was not able to go that day and it turned out I was not able to go yesterday because of my mother-in-law's funeral. I went today at 2:00 pm and it had not been filled. I was told it would be about 20 - 25 minutes and I could "go shop." Since I only came for the prescription I went home. I got another automated notification a few minutes ago that the prescription was ready. This was 45 minutes after it was supposed to be ready on top of the the additional 20 -25 minutes. I don't believe they actually start work on any of the prescriptions until you show up to pick it up - no matter when it was called in. Workers are slow and do not seem to really know what is going on in the pharmacy.
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August 2021 by Janice R.
First time using Quick Pick & it was awful. I was there twice for pick up but no groceries. Apparently the customer is to determine if THEIR automated text system is telling me the correct time. "No mamam, we didn't mess up, you can't believe corporate texts, your order is still the delayed time slot. Then I needed to reschedule which was another long boring fire drill. Finally cancelled my order the next day after being unable to reschedule!!!Avoiding Kroger in the future after this episode of of shopping convenience & total lack of basic human courtesy. Customer convenience....NOT.
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July 2021 by candace thompson
One of the best pharmacies I've ever worked with!!! Always easy to work with and fast!!!!
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December 2020 by Kevin K.
I've tried the Kroger on Union. I've tried the Kroger on Cleveland. I've tried the Kroger in Poplar Plaza. All inefficient, all barely stocked, all rude employees (as a collective whole, given that there are always a few great people and bright spots in any not great situation). However, I was further out east yesterday, and I think I might have found a new Kroger to go to, even if out of the way. The shelves were mostly stocked, though this seems to be a Memphis-wide thing, and I'm not even talking about big COVID, everyone freak out and stock up products; I'm talking about basic things. Nonetheless, they were more shelved than any other store I've tried in the city. The employees were extremely polite, even saying hello within the store when they walk past - who would've thought? Efficient checkout lines - check. Clean store - check. Helpful staff - check. Able to get in and out - check. It's so nice. It took me 10 years to find - and I hope it's not a one-time thing or fluke - but I will be going back.
