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May 2024 by Michael A. Richardson
My online order fulfillment went a lot faster than I had originally planned but the actual pick-up process felt a little unorganized and took way longer than most already filled orders go. The place is well organized and the floors are very "JC Penny-ish" This location also has a huge floorplan and a great selection.
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April 2024 by Scott McGuire
I have multiple fractured vertebrae in my back from a severe car accident, which limits the amount of time I can walk and stand. I was shopping in store today without issue until I was ready to check out. There were 3 cashiers moving at a slow pace, with close to 20 people in the que, which wasn't moving. After standing for some time I was in pain and had to sit down or fall down, so I briefly sat on the corner of a table (maybe a minute.) At which time an employee approached me and said I can't sit there, so I said that I would sit in the floor. She said I couldn't sit there either that I needed to stand and remain in line. I told her my situation and and suggested that she could reshelve my cart of merchandise and I would leave.
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April 2024 by FERNANDO PAZ
JUST WENT LOOKING FOR RINGS ? FOR MY WIFE. THERE'S A SALE ON RINGS..
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March 2024 by ClauGi RamTor
Love this store, have beautiful and is very order there
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March 2024 by Mary Wynne
Great prices, no problem ! Excellent experience ! Great customer service !
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March 2024 by Inez Walton-Dietrich
Great place to shop!! They always have great sales! Absolutely love it!
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February 2024 by Joyce Parr
Marquitta, is the best hairstylist
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February 2024 by Leslie R.
Great service. Nice selection. Good value. The CSRs were friendly and helpful. I found some items that I've been looking for and they were good quality items.
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January 2024 by Miss Aj
I'm NOT HAPPY. I normally purchase my jewelry from this location and have absolutely no worries at all. This time I purchased a ring with a value over $1,200 and it had to be sent off for sizing. When my ring returned, it was a matter of days before it randomly decided to split in half as though it was repaired with plaster. Lucky for me I have the warranty for it but the only thing done by JCPenny is more request to do employees surveys. How about an apology for the inconvenience and lack of quality, a gift certificate to return etc. I don't desire a shopping spree by far but empathy to show you understand as though you're a customer and sympathy for my experience as the customer would be nice. Needless to say, I'm back waiting another 6 weeks for something I've already waited 6 weeks for after original purchase and even then I had to call and check on my ring, because no one called me to tell me it was even back in the store for pick-up.
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January 2024 by Crystal Lovelace
Good sales..
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December 2023 by Bharath Akula
It’s a great place to shop all you need
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December 2023 by L. L.
Nice, clean, safe and organized location. The staff is very friendly and professional. I shop this location alot. Love it!
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November 2023 by Laparker Thomas
Great options of items found everything pretty easy
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November 2023 by 1SoSoBlessed Highly Favored
Not much of a selection for home decor. Nice women jewelry selection and I was able to get some cute "Monet" pieces at a great price! They also have cute items for girls.
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October 2023 by Hazel Warford
To high
