JCPenney offers customers a wide range of products, including kids', men's, and women's apparel, footwear, jewelry, accessories, and home decor items. The store features a variety of national brands and private labels. Reviewers have praised the store's women's jewelry selection, with one customer finding great deals on "Monet" pieces. The salon services, including haircuts for children, have also received high marks, with stylists being described as kind and professional. Customers have noted that the store is clean, with friendly staff and good service. While the lines can be long, the store's rewards program and clearance areas make it a popular destination.