JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. While the store can be a bit disorganized, especially during busy times like the week before Christmas, customers can still find what they need. The lines can be long, and some registers may be closed, but the staff is attentive to safety concerns, quickly addressing any issues. The prices are on the higher end, but the store still offers a wide range of national brands, such as Adidas and Levi's, as well as their own private labels. The portrait studio is a standout, with a knowledgeable and patient staff who work well with even the most impatient customers. Overall, JCPenney provides a diverse shopping experience, with a focus on quality, value, and customer service.
They double booked us and then made us stay after mall closing time because they promised to take care of us all...only to not. Then it was hard to rebooked, and when we did get rebooked. They told us we weren't in the system.. luckily that day a whole new crew was brought in, from a different state and they saved the day.
April 2024
Friendly helpful staff, nice selection and great deals. I'm a fan of JCP
March 2024
It takes a bit of rooting around to find what you're looking for but it's not too bad as far as passing the time and finding something. Of course the prices are mall prices
