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November 2023 by Brittany Brown
Avrielle and Nia are both awesome. They were polite, professional and friendly. I thoroughly enjoyed being serviced by them both.
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October 2022 by Antonia Choice
Got my braids washed by a very talented young lady. I went back a few weeks later for a color and some twists. Marsha was awesome and JCPenney Salon is my go to no matter what state I'm in.
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July 2022 by Anuradha
Just be honest if you don’t know how to give a specific hairstyle. It’s just simple. Don’t bluff and mess your business. It would save you from bad reviews.Service: Hairstyling
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June 2022 by Karli Cummings
So this was a doozy. I was recently in the salon on Friday, May 6, 2022 for just a shampoo and style. First I came in for my appointment at 4 and when I got there I was informed my stylist I originally booked with was not in that day but they could get me in with someone else, which I didn’t mind since I have never been there before. So after I was already in the chair and getting ready for the stylist to shampoo me she informed me that there’s a price increase and that I would have to pay it. I said okay because I didn’t want to be rude and walk away when she had fit me into her schedule. After that she took my hair down from its ponytail. She asked me who cut my hair and I said I don’t remember, but then she proceeded to make fun of my haircut because it was “just a complete mess and uneven” (the way it was cut was to match the way I part my hair to the side and she parted it down the middle) then was telling another stylist how bad it looked in front of me. And they both were making fun of it. Which made me feel embarrassed. She offered to trim it for an additional price, but I didn’t want to pay more than I already was since the price had ALREADY increased. At that point I’m super embarrassed and wanted to walk away but again I didn’t want to be rude. She proceeded to tell me how bad my hair looked and that I needed to fix it. She finished up my style after over an hour and a half (all I wanted was for her to curl my hair in beach waves). I was very uncomfortable and unhappy with the services I was provided and I definitely do not feel like it was worth the $70 (it was originally $30) I had to spend for a “shampoo and style”. Definitely won’t be returning and unhappy with how it turned out. Would not recommend.Service: Hairstyling
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June 2022 by Arianna Wright
I showed her a picture of my hair and she still didn’t do it the way she was supposed to. My parts weren’t straight and my braids were too little.
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May 2022 by Karli Weiand
So this was a doozy. I was recently in the salon on Friday, May 6, 2022 for just a shampoo and style. First I came in for my appointment at 4 and when I got there I was informed my stylist I originally booked with was not in that day but they could get me in with someone else, which I didn’t mind since I have never been there before. So after I was already in the chair and getting ready for the stylist to shampoo me she informed me that there’s a price increase and that I would have to pay it. I said okay because I didn’t want to be rude and walk away when she had fit me into her schedule. After that she took my hair down from its ponytail. She asked me who cut my hair and I said I don’t remember, but then she proceeded to make fun of my haircut because it was “just a complete mess and uneven” (the way it was cut was to match the way I part my hair to the side and she parted it down the middle) then was telling another stylist how bad it looked in front of me. And they both were making fun of it. Which made me feel embarrassed. She offered to trim it for an additional price, but I didn’t want to pay more than I already was since the price had ALREADY increased. At that point I’m super embarrassed and wanted to walk away but again I didn’t want to be rude. She proceeded to tell me how bad my hair looked and that I needed to fix it. She finished up my style after over an hour and a half (all I wanted was for her to curl my hair in beach waves). I was very uncomfortable and unhappy with the services I was provided and I definitely do not feel like it was worth the $70 (it was originally $30) I had to spend for a “shampoo and style”. Definitely won’t be returning and unhappy with how it turned out. Would not recommend.Service: Hairstyling
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October 2021 by Shenequa Horn
I went in for a simple wash and style. I never go here. I never get my hair done here. I just wanted somewhere I could do a quick walkin. Obviously they gave me someone who wasn't really experienced with doing hair or my kind of hair because for one my hair wasn't shampooed good because after the shampoo my scalp felt itchy and still had build up on it when I scratched my head. I wanted my hair blow dried and curled with the flat iron. The stylist didn't know how to do that so I just left with my hair not styled and Jcpenney had the nerve to still charge me. I left with dirty and unstyled hair and was still charged 32 dollars. For what? Never again will I ever go to a Jcpenney salon again to get my hair done. Save yourself the time and money and find somewhere else to get your hair done. A complete rip off. I got nothing I came for.Service: Hairstyling
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September 2021 by KG KG
****LONG REVIEW ALERT***
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August 2021 by Cord S.
I was just here and I took family photos. The photographer 'J.Williams' was very impatient with the family and unprofessional. The promo code that was given couldn't even be used because he didn't know what he was doing or talking about. It was an overall terrible experience for my family. I was unpleased with the service completely.
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June 2021 by Thurston Howell
I shop here because they have clothes for fat guys like me. Also it is conveniently located just across from the food court !
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May 2021 by Libra Ivy
Low prices at hair salon.
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May 2021 by Channing Bowen
My mom has been calling the salon trying to make an appointment with the manager Tracie Weeks ..... She either is busy or you contact her threw her personal number and she never reply until weeks later and she gives you dates that far into the next month. Then you ask her why is is she take so long to service you her excuse is she is busy or she forgot .. but isn’t your job to perform services for paying clients ?!
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November 2020 by Kimberly Wade
prices!!! availability and friendly staff
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July 2020 by Gabriella Lynch
I was trying out a new and, for me, a more extreme hair style. Because I was nervous, the hair stylist took it slow and made sure I liked it every step of the way and handled my indecision/last second changes very well while maintaining a kind and professional atmosphere. By the end, I was in love with my hair style and I got it for very cheap. Worth every penny!
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March 2020 by Luis P.
This JCPenney Is A Good Store. Very Clean & Organized Place. The Staff Is Alright. Not The Best But Still Great Place To Shop At.