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March 2024 by Connor Scanlon
Had an excellent experience replacing a window here. I had to wait only a day for delivery, but they let me bring it in while I waited and wrapped the window for me as it was set to rain that evening. Carla at the front desk was very helpful!
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March 2024 by Vance Macdonald
Smooth experience. Professional
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February 2024 by Win Loeb
Why go to Safelite when you could support a phenomenal family ran business with better customer service and products? Would recommend Jack Morris Auto Glass to any friend or family looking for auto glass needs and will continue to go to them for anything moving forward!
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February 2024 by David B
Amber was Great! Service was fast! Will definitely use again!
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February 2024 by Danielle Avery
Excellent service from the first phone conversation with Carla, till the end with the Assistant Manager’s great customer service, and Joey did great on my end windshield. I would recommend this company for your glass repair needs!
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February 2024 by Brian Hicks
This is for the Mt. Moriah location. I made the appointment over the phone and followed up a day before to be sure the glass was in stock. Showed up to the appointment and the office staff and the tech (Mick L. ) were all phenomenal in getting it done fast and right and handling the insurance payment. Cannot recommend this location highly enough!
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January 2024 by Brian Sutton
They were fantastic working with me. They had to have my window shipped. It came in a day earlier. They squeezed me in on a Friday and got me in & out in about 3 hours. Amber was amazing. I was confused on how some things worked with me filing a claim through insurance. I had to pay a $50 deductible. The other lady told me I was good to go so I thought I was paying that to my insurance company. Amber called me that end of day and we were able to fix it. I paid over the phone. She was very patient & understanding with me. Thank you Amber.
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January 2024 by Larry Bolton
Only place I use for auto glass.
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January 2024 by M B
They are awesome!!!!I needed my passenger window replaced earlier this morning, and they were able to take care of me the same day.
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December 2023 by Lanita Johnson
Fast, friendly and efficient.
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November 2023 by Angela Ziolkowski
Great customer service from the phone call to make a claim, schedule an appointment, and upon arrival. Service was fast (less than 2 hours) and super easy! Thank you Jack Morris Auto Glass
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November 2023 by Kelle Drew
Great experience with JMAG. Be sure to verify your exact make, model and year so that they have it at the location you are visiting. I was in and out in 2 hours with an appt. I would go first thing in the morning.Service: Auto windshield repair
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November 2023 by Amy Y.
I called jack morris due to insurance suggestion. I spoke w call center. They used my vin number to order correct glass etc. they scheduled me for 11/17/23 and said the shop would call me w specific time. I did not receive a call. So I called them. I knew it would have to be brought in because the call center said they would have to calibrate it w camera or defrost something special with the glass.. so I took off half of my work day. I was told to expect 4hr wait time. The office on Raleigh Lagrange rd told me to be there at 8am. I arrived and checked in. I waited 2 hrs before they took my car back. To be told they do not have the glass. They told me the call center ordered everything correctly. But the glass was at another location. They could not schedule me there for another 2 weeks. And I could use the other location next week. I CANNOT MISS WORK! I've already taken a half of a day today for nothing. So I will never use Jack Morris again, and I will tell everyone else not to use Jack Morris. There is no reason if I scheduled the appointment in advance for them not to have my windshield at that location, especially when I also called on Wednesday to confirm it and waited 2 hrs before they told me this. I live/work over an hour away. What a good demonstration of how no one values anyone's time or business. Poor customer service in not making this right.
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October 2023 by Darlene Nokes-Dobbs
Have had two windows replaced at the Mt Moriah location, and they are awesome. Will deal with them again if need be. The customer service is outstanding!
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October 2023 by Natalie Ross
Great mobile service experience! Called when on the way and finished the job pretty quickly once the tech arrived.
