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“Jennifer, Chris and of course the store manager were all wonderful! I had called multiple stores before calling their store and had no luck with what I wanted to do. These guys told me to come in and they would get me done. And that’s what they did! Wonderful people that work there, and I will be back:)!”
“Denzel the new associate manager at this location is absolutely amazing with client service. I highly recommend T-Mobile bring him on as the permanent store manager. He followed up on my concern in a timely manner and went above and beyond to assist me. Thank You”
“Will was absolutely amazing and is a very respectful person... I do encourage that are looking to join T-Mobile anytime soon should go visit him at this location. Thanks Will for everything g”
“Specialist RJ is amazing!!!!! So kind, polite and knowledgeable. He was so helpful and made my experience wonderful. I'd give more than 5 stars if I could. Keep up the great work.”
“I love this location. Flethcher was very swift & professional. Timothy he was aight. DayDay She’s cool. I just love my whole Verizon team at this location. Customer Service is A1. They always go over & beyond for my family business needs. Thanks guys!!!! Keep it up!”
“After spending over 2 hours on the phone, they canceled my technician appointment saying things were resolved when they were not. I decided to take the problem cable box to this store. Jaylen was amazing! He greeted me with a smile and respect. He gave me a new box and I left feeling much better about Xfinity. I got home, hooked up the new box and everything works great. Thank you Jaylen for your help! You are truly the epitome of great customer service!”
“This is the primary T-Mobile location that I use number one. It's in my neighborhood. Is where I purchased my new phones and deal with anything from payments? The questions to upgrades to everything conveniently located within 2 block radius of my home. So therefore that's why I use it pretty good folks in there. They're bilingual so they can deal with all peoples.And you know just your typical t mobile franchise store”
“Phenomenal service all around!! I visited this store back in January 2023 and was helped by Cheston. He's a very nice guy and he answered all of my questions. I was curious about upgrading my current iPhone and he handled it like a pro.I then returned in early March 2023 and was helped by Carlos. Cheston was not there that day but no matter. Carlos helped me with all of my iPhone needs and answered even more questions. He also installed a new tempered glass screen protector and it was done within a few minutes. I highly recommend the GO-TO screen protectors as they are super easy to install. Carlos went above and beyond and I was highly satisfied.I really am very surprised at all the negative reviews. Here's the thing. You have to go in to a cell phone store prepared and ready to ask questions for whatever problems you are having. You cannot go in there and not know what you are there for. When I was there the last two times, other people were very impatient because it's like they really don't know what they are doing there to begin with. You have to be prepared. I went in to get a new iPhone 14 Pro Max, with a tempered glass screen protector and mobile phone insurance. I waited my turn, patiently, and when it was time, I asked questions about anything that was necessary.When you are prepared to do business, then you won't be there very long. Thank you for the help and support, T-Mobile. I will be back. Take care.”
“Xfinity is always the go to service I will be returning my equipment soon because I am moving and won't need service for a while but when I get back up and running xfinity service back I go”
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“I cannot say enough good about Rachel H.! She was so incredibly helpful and made the process of transitioning my phone from AT&T to Verizon so easy! I was able to hang out as I transferred my iPhone info in case there was any issues and she went above and beyond to make sure everything was set up properly before I left the store.”