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April 2024 by anthony white
They stole my money and other items out of my truck
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April 2024 by King K
Ladies at the front desk are real nice and very helpful.
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April 2024 by Mark Moriarty
Girls in the office were helpful the loader operator was great
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March 2024 by Ashely quarles
Wonderful customer service. Shout out to Julia, Kiandra, and Becky thanks ladies.
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March 2024 by Tina Phipps
I love the staff(Julie & Kiandra)at IAA. They are always nice and very professional. They make you feel comfortable. Always leave out satisfied. Never had any problems when I go there.
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March 2024 by Monica Allen
The 2 ladies at the front desk are so rude and unprofessional. Kianna and the other one as well. Don't leave out Julie Anna Becky. Always dread going in there. But because of my job I have no choice. But they should replace ALL of them..
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November 2023 by Edwin Freeman
Had my car there twice the last time was oct 4th the guy with the rolled up pants leg n sunglasses gone ask me did you get your items out your car I told him no haven’t got my car yet either while I was waiting on a release form from TM to get my car back in looked for my items when I got home from being there for over a hour I looked in the packed up box . antifreeze 2 bottles of car fragrance Power steering fluid w-d40 U pass in who knows what else smh I guess they thought I wasn’t gone come back to get my car but twice u take small things thinking I wouldn’t notice hell that what I use for my car got to do better IAa employees ??♂️??♂️??♂️
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November 2023 by Cesar Gutierrez
Very good serviceHas been improving from last timeTreated with respect compared past months
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August 2023 by brandiarielle
My car was supposed to be picked up 3 days ago. The first day nobody even called to acknowledge the appointment. The second day, the tow truck driver showed up without my payment. The third day they re-assigned my pickup to another driver, he never showed. Now I just spoke with him and he won’t get to it until Monday- after the office called and guaranteed he would come today. If you can find another company to purchase your car- please do so. It will have been 5 days since my original appointment date once he gets my car (if he even shows up).
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July 2023 by BreBee Garrett
Great Customer service an On time.!!
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June 2023 by Darrnesha Thomas
Very rude and unprofessional
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April 2023 by Faith Diouf
The only thing good about this place is the lady you first see when you walk in. She is very friendly and very nice.
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March 2023 by Darron Jones
They made keys to my truck waiting for someone to try and get it please try
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December 2022 by Solomon Dawson
Wouldnt let me bid and double charged my card
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September 2022 by Honey “Honey Dew” Shaw
Went to pick up my car, and was very perplexed by the rude and ill-mannered bigotry or should I say disrespectful tyrant. Mind your business that pays you!