Independent Bank at 1711 Union Ave in Memphis is praised by customers for its exceptional customer service. Bank Manager Ellis Moore and Banker Samer Ibrahim have been commended for their helpful and professional assistance. Teller Mr. Fox also received recognition for his expertise in guiding customers through financial matters. Customers have consistently highlighted the friendly and trustworthy atmosphere at the bank, with Samer Ibrahim being described as an outstanding individual who treats customers like family. Overall, Independent Bank's Union Avenue location is regarded as a customer-friendly establishment that provides excellent service and support to its clients.
Independent Bank at 1711 Union Ave in Memphis is by far the most customer friendly bank I have ever dealt with - and have used many banks over the years. My banker, Samer Ibrahim, has always been extremely helpful to me and his advice has always proven beneficial. So glad I found this bank! Highly recommend!
June 2025
When I had a problem with my car title and payment, Mr. Samer Ibrahim at Independent Bank helped me resolve the issue very efficiently. I am most grateful to his professional and timely communications with customer.
April 2025
I consider Samer Ibrahim to be my personal banker. He knows my name when I walk in the door and is both professional and considerate. I have found him to be someone I can trust to be patient with my questions.