“Bought a large number of natural hickory cabinets. Had a few issues, and the staff assisted me with all of them. Replacement pieces from the manufacturer took 3-4 weeks, but that was out of their hands. Overall, excellent customer service.”
“One of my favorite types of store. Kid ? n the candy store every trip. Outside of lumber, I believe they have very competitive pricing. They didn’t have the repair flange for a toilet I was looking for today but the score is for overall value and experience.”
“Small Project only:
*Due to the readiness along with associates helping out majority of the time.(22yrs).My company has maintained the status quo and attrition from sluggish projects...”
“You have an employee named Nevada. Long story short this young women went above and beyond to get my wife and I out of a jam. She went above and beyond and ultimately got us what we needed. The world needs more like Nevada. Great customer experience. Keep up the good work!”
“Ron, the store manager is amazing! I had a mishap with a grill delivery last Friday. Ron, not only fixed my problem, but he accepted ownership of the problem with a friendly and professional disposition, and took the time to deliver the correct grill himself. I really appreciated this as I own a home in Memphis, but I don't live there. He was a total lifesaver, and I was extremely grateful for his willingness to go above and beyond! He is a true gem and an asset to this store!”
“This is my dog's favorite store (and I've spent a lot of money there).
I have a whole list of names from Art to Eddie to Brie (Crash's three favorite Home Depot employees)”
“Shout out to MR. OSCAR and MS. JEWEL for creating a wonderful shopping experience for me and my family this evening! This world definitely needs more people like them in customer service! Hey management, give these people a raise!!!”
“This Lowes location has made a great turnaround in Customer Service but while shopping Friday, 4/19/24 in the garden center they have a black & white Feral cat roaming that almost made me fall when it jumped off an elevated plant display. Why would you force customers to come in contact with a Feral animal who is also pooping & peeing on merchandise that customers have to handle. This puts customers and employees at risk of being exposed to unnecessary bacteria, disease, fleas, etc. Store management needs to address this ASAP. I am a retired Public Health Professional and First Responder. This is a Dangerous Situation !!!”
“This is my dog's favorite store (and I've spent a lot of money there).
I have a whole list of names from Art to Eddie to Brie (Crash's three favorite Home Depot employees)”
“Sometimes you can get some great deals . Restroom was not up to par . Check out was fairly quick . I notice many more store employees in wheelchairs which is wonderful .”
“We had the best experience and are so happy with the cedar shutters and columns we had done. Juan’s team was so efficient to get us a quote and came within a week for install. Very reliable and kind!”