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April 2024 by Nasondra Kimbrough
Solomon and Diana were great during my entire process, my selection was great I love my couch & my ottoman shop with them!! I love them great business!
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March 2024 by Felicia Enrriquez
This is my store we love to handle any and all of your home needs come see me at 6250 Winchester Rd Memphis TN 38115
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December 2023 by Rae’Symone
I had an Amazing shopping experience today. From the time I entered, we were greeted and taken care of immediately. Diana made sure that I got the perfect bedroom set and other items I needed for my home. The quality of their furniture matched their service. I am gratefully pleased. Highly recommended
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October 2023 by Patrice Cash
Poor service ,not frendly,didn't fix my car right.
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October 2023 by Rico Mcghee
Excellent service as always. I’m always satisfied Solomon is the best!
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July 2023 by Ira Membrit
Good service. Thanks
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July 2023 by Angelica Castaneda
Excellent service and he explained very well to us and took the necessary time, thank you very much Salomon
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July 2023 by C K
Upon arrival at the store I was told a specific price for a 3 piece(couch , love seat with a chair) by Diana.I decided I wanted it . Right before I was about to move forward with purchasing ,Solomon informed me that the price was correct however it was only a 2 piece (no chair included).I explained to him that his employee Diana told me a chair was included in the price & she was adamant about it but he didn’t care. She even repeated that it was a 3 piece in front of him. I explained to him that Usually when a customer is misinformed, the higher ups does something to try to honor what was agreed upon based on their employee giving out false information . WRONG . Okay , so I let it go .Solomon was extremely pushy . He doesn’t give you time to think , he constantly tries to pressure you , if u make a phone call he doesn’t give you privacy he stands right there listening .
He told me before I purchased that there was a delivery slot open for the following day ,and that I’ll have my furniture then , WRONG . I guess he said that to try to make the sale .
Also , right at the last minute before I made my payment he tells me they might not have the furniture in the warehouse and that I might have to take the one off the floor (which I stated since I walked through the door that I didn’t want the floor furniture and he assured me that wasn’t an issue , they had another one in the warehouse . Another lie to get a sale . He knew about the huge possibility the entire time , but instead of being upfront and honest from the jump , he chose to throw in the disclaimer right before I made the purchase .
I ignored many red flags .I should have left
The next day they called me (Solomon & Diana) trying to persuade me to tell Acima (another company) that I received my delivery knowing that I hadn’t .I explained to them both that I wouldn’t be able to lie and say I received something that I hadn’t & that I would tell Acima I have a scheduled delivery for Friday . I told him that could easily go left if something were to happen .He continued to try to persuade me to do it any way . According to Solomon ,I needed to tell them I received my furniture in order for him to be able to set up my delivery . (Makes no sense) Finally after us going back & forth for awhile , and me being firm in saying no , he gave up .
Fast forward to the delivery day. Solomon called me on 3 way with Acima trying to make it seem like my furniture was delivered . I told the lady that the delivery man called and said he was 20 mins away but it hasn’t been delivered ! He proceeded to tell Acima that it doesn’t matter because they’re on the way . The lady tells him no ! It must be delivered in the home first . The delivery guys get here and they come straight to me to sign . I haven’t seen my furniture . I don’t even know if it’s the correct furniture or not . I ask them to bring it inside so I can see it before I sign .Solomon tells them no . I need to sign FIRST (before even knowing what’s inside the truck) I refused and Solomon gets upset so I hung up (he calls back and tells me if I hang up again I’ll be be carrying the furniture inside myself) .
Acima calls again and I explained to her what was going on . She agreed that it needed to be viewed and delivered inside my home before I sign and before she would confirm it delivered . After going back and forth Solomon FINALLY tells the guys to bring it in . I inspected it , everything was fine and I signed .(Why couldn’t we just do that from the jump?)
If you are looking for HONEST sales people who doesn’t try to do underhanded stuff I would recommend going somewhere else . I know their job is to make a sale , but the extent they go to is extreme. They will lie and do whatever it takes . Extremely unprofessional
Update :I received floor furniture & was suppose to get 10% off per Solomon . I didn’t receive it . delivery was NOT FREE! He used my 10% off as my delivery . Which
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July 2023 by Tina Williams
Great place!!
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June 2023 by Destiny Wooten
I’ve had an excellent experience with this place. Solomon is really nice and will help you to find what you need and a price that fits your need.
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March 2023 by Taylor Taylor
Diana is litteraly amazing! she is so sweet and friendly! Love her!
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March 2023 by Lakira Howard
Good customer service good quality funiture theyre always my go too
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January 2023 by Tametriea W
Excellent customer service & beautiful merchandise. Fast & easy service
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January 2023 by Alliance Uwase
If you’re looking for nice furnitures and a friendly environment definitely go there. Ask for Diana, she was very helpful and went above and beyond to make sure I had everything I needed.
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December 2022 by Patricia White
Delivered damage furniture- the rep Diana did not inform me I was purchasing the item from the showroom floor & it was no more in stock-Misrepresented !After I went back & forth with the manager & showed him videos & pic images -as the delivery guys were still in my home. He did finally agreed to come & patch up the furniture where the damage is not as noticeable but…NOTE to Diana & other reps ….my goodness, just be upfront!!! Most of the times that will determine if you will be a repeat customer!!
