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“Plenty of friendly and knowledgeable people are available to help. I was greeted and assisted immediately, which never happens in big box stores. A friend recommended that I purchase my leaf blower here, and I had no idea this type of item was sold here. I will definitely return for other purchases like this. I was able to try on the backpack leaf blower, they ensured it worked before I left, and went through how to use it several times. We also discussed maintenance and made sure I had the correct fuel. The gentleman who assisted me went a step further by offering a 10-day full refund guarantee and even helped me load it into my car. The employees there seemed happy, laughing and joking with each other.”
“Folks, do yourself a favor and shop at this wonderful local hardware store. Your TIME is valuable, as in you don't have to walk 5 miles like you would at the Home depot to find that unique item. The staff greets you at the door, assists you with finding your items, they're knowledgeable with construction techniques, and are just as friendly and helpful as can be. You'll be pleasantly surprised at the variety of products they carry and their prices are fair too.”
“Excellent neighborhood hardware service. This hardware store has been in my neighborhood for as long as I can remember.
I was only six years old on my first visit to this hardware store. My birthday is January 16 and I am now 72 years old.
Congratulations to Whitten Brothers Hardware for your long and excellent service to our neighborhood.”
“I couldn't remember the name of the dang thing I was looking for, yet they knew what I was trying to describe. Got the item. Very happy customer. Cashier was very nice also. All in all a positive experience and will be back.”
“Not a big hardware like Home Depot or Lowe's but when you need exceptional service try this place It's my #1 hardware place in the Whitehaven area and environ”
“This place has it all !!If they don't have it... they can get it faster than anyone else !The entire crew are very friendly, attentive and knowledgeable about almost everything you can ask.”
“These folks are great at customer service. I only needed 1 small part under $10 but treated me like I was buying a $1,000 bucks worth. Sean and the Office Mgr. (didn't catch his name) are the best!”
“This is one of places you would probably never know about unless someone else recommended it too you. If you're ever in need of quality power tools or specialty equipment. This is your place. If you have power tools that aren't working properly. Dont throw it away! Take it to Power Tools! Great staff. Friendly service.”
“Great prices and return policy. Nice staff. The aisles don't make a lot of sense but that's okay. If you can find an employee, they'll show you where something is.”
“T/G for Mom-and-Pops, people who actually want to deliver service and help a customer find what they are looking for.Let's support these guys as much as possible, so we All don't get herded into the corporates, Home-Depot and Lowe's, where CS is never to be found, and the customer often knows more than the personnel.I thank God for stores like this still in existence in today's world!PS: The older folks there, are the true heroes, bc they go out-of-their-way to want to help their customers. 5-stars all the way, and then some! :)”
“Always courteous and helpful. They keep you informed on all orders. Excellent company & employees. Much appreciated for their courtesy & professional”
“A little while back I went around town to price 2x12s I had planned to use as decking and this was the only place that warned me about the cupping issues that this design would risk having. Now this is my first choice for all lumber purchases. :-)”
“You have an employee named Nevada. Long story short this young women went above and beyond to get my wife and I out of a jam. She went above and beyond and ultimately got us what we needed. The world needs more like Nevada. Great customer experience. Keep up the good work!”
“Always the place for the hard-to-find items. The people are super knowledgeable and helpful. They are WhiteHaven's kept secret. From glass to screws, you can always depend on Hubbards! Make sure to drop in!”
“Biggest stihl selection in west Tennessee. Massive amounts of arborist supplies and will order anything that you need. The equipment repair is slow but they’re busy because they can get your saw back to tip top shape. Makes my job easier, good people too.”
“I really loved doing business there , they were quick and knowledgeable and they have specialty tools and traps not found in big box stores. Couple great guys at the counter.I loved that store, I will go out of my way to go there again.”
“One of my favorite types of store. Kid ? n the candy store every trip. Outside of lumber, I believe they have very competitive pricing. They didn’t have the repair flange for a toilet I was looking for today but the score is for overall value and experience.”
“Always welcomed and great problem solvers for all of my questions about any supplies needed. Servers at this store has always left me feeling relieved that any question is met with calm and with solution to my need as a customer. We appreciate your service given to our community. Hope you will hold on to those positive attitudes and pay less attention to the negatives.”
“We were looking for a hinge replacement for 30 yr old kitchen cabinets. We visited the chain hardware stores with no luck. While Youngblood didn't carry this hinge either they called several of their supplier contacts trying to help us out. Wonderful customer service”
“What a great place to find all your plumbing parts and some friendly Service! They certainly have everything you need and are always willing to help you out on every job, no matter how big or small! They also carry very reliable water heaters as well.
I can always depend on them to help me get my jobs done. Thank you for being such a good honest business with helpful people who really care about your business! I will certainly be back! I would most definitely recommend this business!”
“You have an employee named Nevada. Long story short this young women went above and beyond to get my wife and I out of a jam. She went above and beyond and ultimately got us what we needed. The world needs more like Nevada. Great customer experience. Keep up the good work!”
“Small Project only:
*Due to the readiness along with associates helping out majority of the time.(22yrs).My company has maintained the status quo and attrition from sluggish projects...”
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“I love, love, love this store!!! They greet you with great customer service by asking, as soon as you enter, if they can help you find something. Home Depot is literally 3 minutes from home but, I always travel the extra miles just for the customer service at Stewart Brothers Hardware. God is love and these people CLEARLY display it.”