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September 2023 by Carla O.
Made an appointment 5 days in advance. No show. I called Them to find out what happened/if they were still coming. They said they would call back. No call back. I called Them 30 minutes later. They said they weren't coming due to an emergency. The worst communication from a business and totally unreliable.
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September 2023 by Austin Easley
Wonderful family operation. Great service. Very friendly. Best detailing job we’ve ever had. Doubt we ever use anyone else moving forward. Highly recommend.Service: Auto detailing
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July 2023 by Kimberly Charles
Excellent customer service and the detailing was impeccable!!! I highly recommend and will definitely use for all auto detailing in the future!!! I would give them 10 stars if I could!!!
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June 2023 by Madison L.
Extremely unprofessional. Firstly, their website is completely incorrect in terms of both hours and physical location. They apparently are no longer located at this site; in fact, they only provide mobile detailing. They also don't tell you that they will basically only provide services to you if you are located at a house (rather than an apartment complex) because you have to provide them access to water and electricity.. which is not always possible at an apartment. Their website allowed me to make an appoint and they sent me confirmation of my appointment. The appointment comes around and they no show. I call the number which seems to be someones personal cell phone. They answered and sounded like they just woke up. She proceeds to tell me that they aren't even open and it shouldn't have let me make an appointment. She also decides then would be a good time to tell me they won't even do the appointment without access to electricity. No apologies, nothing.
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May 2023 by James Green
I came to this business two years ago and was overly satisfied. My little car was looking amazing, the woman at the front desk was warm and welcoming. Loved it! However, my most recent visit wasn't satisfying. While they cleaned my car to their best ability, the customer service from the woman at the desk was disappointing. I assumed it was one of those long days, but next time a proper greeting and “thank you for coming” would’ve been appreciated. The only words she said was my total. Overall my car was clean, certain spots were missed, (cup holders, back of the seats) but hopefully next time I would enjoy one of my most recommended spots for car detailing. Thanks again!Service: Auto detailing
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April 2023 by Caledonia Allen
This was my first time ever getting my car professionally detailed. I found the business using a google search and was impressed with the reviews. The results did not disappoint!! Got my 10yr old car beamed up & smelling good! Will definitely go back.Services: Full body wash
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February 2023 by Davisha Buford
I’ve visited this place numerous of times. The first couple of times I’ve received a great car wash. But the last three times I went it was not so pleasant. I didn’t receive service at all. I went at 1pm one time and I was told it was to cold. The time before I was told that it was going to be dark before he can finish. But, I arrived at 4:00 only for a car wash. The time before that he said “I’m tired, can you come back?”…..I’ve tried to support this business. But the customer service is HORRIBLE! And I always leave a great tip.
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December 2022 by Morgan M.
I was looking for an affordable car detailing option while I was home for the holidays. Hammer House Detailing was the first link that popped up when I searched for car detailing in Memphis. The prices were pretty affordable, and they were extremely responsive. It was also pretty dope to see that it was black and woman-owned. My car hasn't been this clean since I got it two years ago, would 1000000% recommend.
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October 2022 by Ashalina J
I wish I could give them 6 stars honestly. The prices are very reasonable. My fiancé gets his vehicle detailed here so we finally decided to get mine detailed today. I wish I took a before and after picture because prior to this service, my vehicle badly needed a cleaning. I am so impressed with my detailing. The staff was very welcoming. I highly recommend stopping by to get your vehicle washed or detailed.
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October 2022 by Leysha J
I wish I could give them 6 stars honestly. The prices are very reasonable. My fiancé gets his vehicle detailed here so we finally decided to get mine detailed today. I wish I took a before and after picture because prior to this service, my vehicle badly needed a cleaning. I am so impressed with my detailing. The staff was very welcoming. I highly recommend stopping by to get your vehicle washed or detailed.
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September 2022 by William Durr
Great work by an awesome family. Thanks for getting to my truck so quickly and doing such an awesome job!
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September 2022 by Wayne wang
They are amazing, cleaned all of dead bugs off the bumper. 100 times better than those automatic machine.
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August 2022 by Dakota Averett
I had an amazing experience. Super nice people running a quality family-owned business. My car might be even cleaner than when I bought it.Services: Car waxing
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July 2022 by Taylor Cox
They’ve done two of my vehicles & they did an AMAZING job! Took their time with the outside wash & interior detailing. We will be back again! The owners are awesome! Highly recommend this business!Services: Auto detailing
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July 2022 by Deborah Frazier
Locally owned. Friendly and quick service. Attention to detail like no other. My windows were completely cleaned and streak-free. My wheels have never been shinier and my car is cleaner than the day I bought it. Highly recommended Hammer House.