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December 2023 by James Coffman
I haven't been back there for many years. But I've never had a bad experience. Connie if your out there, ck in and let's catch up girl!) Plus I need so real hair help-lol. Top notch, real players in that business. I trust Goulds for me and my lady!) Edit: Emma was late and rude. Told me "have a seat" not indicative of my Goulds. Emma was not only rude but constantly affixed to her phone. To top it off, she did not listen, she walked off about 7 inches too much. My gf cried. End. Please have management call me.
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November 2023 by Amy Wulff
Friendly staff and I had a great massage with Issac. I would highly recommend this place for anyone downtown or visiting Memphis to go somewhere nearby that’s going to give you a great experience.
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November 2023 by Maurice Hughes
Had free time before I flight out and decided to take my wife for a massage. She was pleased but stated the following day she was a little sore. They had a great seating area for me with WiFi where I could work and catch up while my wife was being pampered. This was our second visit and it was an amazing experience both times.
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November 2023 by Chloe Gray
Conner and Hannah are amazing ??
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October 2023 by lakesha farmer
I go here for my massages. All of the massage therapists are excellent!
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October 2023 by Marsha Moore
Gould's Downtown is very Professional, Courteous, Knowledgeable and have a Friendly Atmosphere. The Receptionists are very nice and Dawn, Renee and Stacey are the best
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August 2023 by Kaci Leigh
Ariel at the front desk is so professional and friendly! Amanda who did my hair in an up-do for a wedding was also professional and friendly! I enjoyed my time and felt welcomed! If I ever come back to Memphis and need my hair done, this will definitely be the place I go to!!Service: Updos
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August 2023 by JT Hoffman
Lester is the only barber in Memphis that I will allow to touch my hair. He is professional and can carry on a conversation and cut hair at the same!! I’ve not got one bad word to say about this place or Lester!
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August 2023 by Cindy Mannie
Loved Goulds downtown can't wait to return.
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July 2023 by Addison Hosner
Was in town for an event and needed a haircut. Saw the good reviews and booked with Thomas online before my flight and when I arrived I had a great conversation and haircut. Thomas was easy to talk with and did exactly as I hoped when cutting my hair. I recommend him to visitors and locals alike looking for a solid cut at a solid price point or a new barber who knows his way around clippers. Clean facility and easy to access location. Thanks again.Service: Haircut
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June 2023 by Erica C
I've gotten massages with Goulds for years. Got one recently and pretty sure the male massage therapist was high as a kite or EXTREMELY hung over. Not a good experience, which is shoking bc its usually always great.
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May 2023 by Margaret Forbes
Emma Vail is a Queen! I have avoided getting my hair done in Memphis because of some of the attitudes I have found at local salons.I took a chance and am I so glad I did.From the moment I walked in to the moment I left. Emma treated me like I was the most important person in the room.She saw what I wanted and said Bet!She was careful and meticulous and gave me the exact look I was going for.If you get the chance book some time with Emma. You will not regret it!Services: Blowouts
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May 2023 by Firearms Beyond International
Had a television appearance and my stylist and makeup artist were great!!
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March 2023 by J Hall
Nice atmosphere with a pleasant staff. It's definitely worth it to try out the downtown location.
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February 2023 by Lola Star
I had a pedi and mani done here by Ms.Destany Boothes,she's very professional and nice to talk to,her work was amazing as well,will come back to her,thank you much Goulds?Service: Manicure
