Gossett Kia in Memphis treats the needs of each customer with paramount concern and commitment to excellence. The experience is repeatedly described as amazing, great, and pleasant, with many customers stating they are very happy. The sales staff is experienced, eager to share knowledge, and noted for being extremely friendly, kind, professional, patient, and helpful. Specific employees are highlighted for excellent service, with customers recommending them highly and calling them rock stars who save the day. The staff goes above and beyond, making customers feel cared for with smiles and thoughtful conversation. The dealership itself is praised for having rare and valuable employees who outshine other dealers. The process is efficient, and the team works to meet budgets and make customers happy. Overall, Gossett Kia receives high recommendations for its great experience, with customers planning to return and refer family and friends.
I went to the Gossett Kia location on Covington Pike, Memphis location, for an oil change. The service rep, Ben, was exceptional! I really appreciated his great customer service!
December 2025
Rodney was excellent what ever question I had he answered them 10/10 y'all gone down there and check them out
December 2025
I’ve been getting my KIA Telluride serviced at Gossett on Covington Pike for 5 years & it’s been a great experience overall. It’s easy to schedule appts & I’ve been very pleased with their punctual, friendly work. Highly recommend.
