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August 2024 by Sarah Dvorak
Ken was amazing and super informative and helped me find out all the problems with my car I am very satisfied!!!
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August 2024 by Robert Parker
The service managers have no communication with the techs. The sales representatives do not either. Do not take your vehicle to this unprofessional location to be serviced. Pick another dealer.
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August 2024 by Linda Simpson
The most pleasant experience, I have had in years. Ross Campbell gave me excellent advice on what was important in servicing my car. The wait time was on cue. I also like how he prioritize my options on what to do now and what I can do later. Thanks a lot Ross Campbell, see you soon.
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August 2024 by Alan McLaughlin
Awesome service and quick turn around
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August 2024 by Kurtil Gray
Great Customer service, fast & friendly!
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August 2024 by Amity Schuyler
Really nice team. Aesthetics in the waiting room could use some help, but the important thing is, they definitely have coffee.
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August 2024 by Kayla Gore
I believe I spoke with Lee in the service department today to schedule maintenance on my 2007 Jeep Wrangler. He informed me if my car didn’t have a “computer his young guys can’t do anything for me. I contacted Jeep Wave due to this being the second time in a year that I was told my Jeep, once their Jeep mind you wasn’t allowed to be serviced only because of it age, not because it irreparable because they hadn’t even did an inspection. Why you ask? Because they’re just that good at Gossit, they can tell you over the phone your car is trash, a Jeep at that.
But since we’re here, let’s go back to 2021, when I orders a hardtop cover, prepaid, and never got the actual part installed only after Memphis was hit with a terrible storm and my jeep was left out in the elements and incurred damages that I paid for out of pocket.
That’s not here nor there because Zack, out in Millington was glad to have my business and insured he’d do everything he could, if parts are available. That’s all I wanted was a little customer service, at the least gossit could’ve profited off my little 150 diagnosis fee.
I type and this to type, BE AWARE OF THESE COMPANIES WHO DO NOT STAND BEHIND THEIR CRAP! ?✌???
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August 2024 by Stephen Smith
This staff and the service at Gossett are amazing! This is what customer service is all about. Thanks to all, especially Tim.
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July 2024 by Andrew
Huge shout out to Thomas Cauble & Bob Flowers for the outstanding service provided on my wifes jeep for warranty. I honestly have never had something go so smooth at a dealership. Went in monday to have it looked at for a radio replacement due to it seperating (known jeep issue). Wednesday morning I got a call to come in and have it replaced and my wife was there not even an hour and was done and on her way. Phenomenal service, very thankful for them!!!
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July 2024 by Tabitha Burress
My representative Mr. Stan was very knowledgeable and helpful. He made a bad situation tolerable by ensuring my vehicle was repaired in a timely manner. I appreciate your great customer service. Thank You.
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July 2024 by Audrey Johnson
Michael Robinson, my Service Consultant, did a great job in figuring out the problem with my Renegade and developing a game plan for the repairs. I was back on the road as promised! He show great product knowledge, customer service skill and a "Can Do Attitude". We need more people like him. He's a keeper!
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July 2024 by Ashlyn Peal
Don’t buy a Jeep. You’ll never be able to get it serviced. They want me to drop it off for three weeks before they can fix it. I’ve called every location and you can’t even make an appointment. My car has a check engine light and number of issues but they tell me I have to leave it there for 10 days to 3 weeks before it can get serviced. Without a courtesy car. How people are doing this and renting a car or doing without is beyond logical. Regret my purchase.
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July 2024 by Marcia Richmond
We bought a used jeep grand Cherokee Laredo yesterday. We are so pleased. Love the color and how the suv handles...the steering is so tight. Our rep was awesome, asked questions and never pushy. I highly recommend Gossett Chrysler
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June 2024 by Liz Rizer
The service people there really take care of you!!
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June 2024 by Carl C
The employees were extremely unhelpful in the service department the young lady continue to tell me that they do not set up appointments for putting your car on the diagnostic machine telling me that it would have to be dropped off and would probably be there for about 2 weeks before they be able to put it on the machine and she offered no alternatives. Not to mention my car is still under warranty.
