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June 2024 by Avery McBrayer
I drove into this Goodyear at 5:40 pm with a very flat tire due to a screw that just went in it. I asked if there was anything they could do (they close at 6). They let me come in and put my spare on for me. Kept my damaged tire, fixed it the next morning, I came in the next morning and they took my spare off and put my new one on. Kind, efficient. Paid under $30 for all of that.
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June 2024 by Nick Changnon
I have been coming to this location for years and have always been extremely pleased with the level of service. My car is always appropriately diagnosed, repairs are done in a timely fashion and they do a wonderful job of communicating with me throughout the process. Most importantly, the work is always done right and I can drive off their lot with utmost confidence in the health of my vehicle. Keep up the great work!
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June 2024 by RANDY LEWIS
Great job on my brakes last year
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June 2024 by Richard Dunn
Those got me running in record time
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April 2024 by Malory Holmes
I popped a tire coming off the bridge into Memphis and was towed to the nearby Goodyear. Everyone was super nice and efficient. I managed to make it to my destination (hours and hours more driving) with no issue. Jamie and Mike (hoping I’m remembering the names correctly since this week has been a blur) were very friendly and offered some good advice for the rest of my cross country drive. If I had to have this happen anywhere, I’m glad it was here.
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February 2024 by Reïna
This place is a circus … I called to make an appointment the old lady at the desk said it’s ok just come in we have nothing .i walk in there’s 4 oil changes ahead of mine . I told Mike at the front I called to make appointment but was told just come in your weren’t busy..he says it doesn’t matter if you have an appointment you still gtta wait til we get the other cars in(what’s the use of even making an appointment)so I understand you can’t predict a day so I’m patient and understanding of being busy I wait for 3 1/2 hours until finally my car is done which it was sitting in the parking lot for 25 minutes I go up to the counter and ask mike can he check on my vehicle or can I lay he says he doesn’t have paper work… instead of communicating and saying let me check he just brushes me off like you gotta wait..a few minutes later he decides it’s a good time to grab my paperwork. Just to confirm what was done and if there were any recommendations he says no I then ask about the extra quart of oil because I know my vehicle take 5.8 quarts he says no it only 5 ..I then ask about the filter because I know it needs to be ordered it’s a premium on I drive (2023 Volkswagen atlas) mike starts to say well you got me worried let me verify he then calls the tech who says well we ran out so I just used 5 . I tell mike I been here this long I’ll wait as long as my vehicle I la done right I trust you all I only use Goodyear other than my one free oil change at the dealer Mike states I gtta wait now he been he since 7 am not his problem etc after 5 1/2 hours I left . No communication no customer service or apology or sympathy at all most importantly accountability!
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February 2024 by Thomas Morgan
I was on a road trip when and I ran over some kind of plastic shrink-wrap type sheet on the highway that got wrapped around something under my car. They were able to get me in right away even though many of their people were out at lunch. They were friendly and helpful, super quick! And they even talked me through how to get back to the highway after I was done. Thanks for the wonderful service!
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January 2024 by Andrea Salguero
My fiancé went to get one of the tires on my car patched and had an appointment, yet had to wait almost 3 HOURS for a PATCH only for them to tell him that they didn’t do anything at all other than fill up the tires with air because they were low. They also said that we needed to get the tire pressure sensors fixed because they weren’t reading the pressure, but they work just fine. You just have to be driving the vehicle for the pressure to pop up. Clearly they didn’t even know. Lastly, he said the lady up front was very rude to him saying that he was mansplaining things to her when all he wanted was to make sure they were on the same page; the exact same way he would’ve said it to a man.We had heard bad things from this location from people we know, yet decided to give them the benefit of the doubt but clearly that was a mistake.
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January 2024 by Sharonanne
My family & I were customers for several years, but NO MORE! I am tired of being grossly overcharged and cheated and being taken advantage of. When asking for discounts, being coldly told " there are no discounts". Just cold, careless service and trumping up made up prices! I feel much like a victim after being a long time loyal customer with all my vehicles. Goodbye to them! I am filing a complaint to BBB for fraudulant and predatory business practices.
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January 2024 by Derique Cannon
Good Tires
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January 2024 by R Ware
Four hundred for a single flat tire replacement. They also lost my hubcaps. Save your money and hubcaps. Literally anywhere else is half the price.
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December 2023 by Michael Johnson
Too expensive for me
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November 2023 by nelson chalas
Went in to do an alignment at 12:30. I was told it would take about 1hour. Left at 3:13pm almost 3 hours later and they didn’t do anything to my vehicle. Said it would take another (hour) to get me fixed up.
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September 2023 by Christel Scholl
No Goodyear location participates with Carfax which leads me to believe that their service is less than reputable.
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August 2023 by annmarijka
Had a nail in tire while traveling. Was able to get us in & out. Super friendly employees.