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December 2023 by Mrs. Ditto
Franks Towing Service WAS AMAZING!!!!! All of the employees were TOP NOTCH!!!! Very kind and Respectful! Our family has known them for year's! We go wayyyyyy back to when it was opened THE Original OG Frank was a family friend and a GREAT MAN! However, his grandson Frank was an Incredible Guy! He took such great care of my Jeep! And he and I spoke for 30 minutes and caught up on life! If ever you need a tow REACH OUT TO FRANKS TOWING! They are all around GOOD PEOPLE! WE WILL DEFINITELY USE THEM AGAIN!
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November 2023 by Dorali Moctezuma
I don’t really recommend this towing company…my dads vehicle was stolen & recovered & was taken here. I had to wait until 10am to call & asked what was needed for us to pick up the vehicle…we got all that ready & once we arrive which we arrived at 11:50am the doors were closed & I called & the lady stated they go to lunch from 12-1:30….why is the lunch break so long & if you barely just opened at 10am you should at least wait to have lunch until about 1:30 or 2 but definitely do not recommend….service could be much better.Service: Car towing
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October 2023 by David C.
The car wouldn't start and I thought it was because I just got it back from the shop. I called Frank's and they answered immediately and arrived in 20 minutes. (if you're familiar with towing services in Memphis, you know it can be hard to even get a wrecker service to answer the phone.) The Frank's driver gave us good advice about not telling it to the dealership, and even tested the battery for us in case we didn't really need a tow. Well, a dead battery was exactly the problem. He started it up for us and I was happy to pay $50 for the call out. I would recommend Frank's to anyone.
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October 2023 by sandi uthe
I recently was involved in a car accidentFrank’s towing was called. They came in a timely manner an were very polite and professional. My car was loaded quickly and they gave me their card.I called and talked to Maggy she was kind and very helpful.My car was brought out and we loaded the car on the trailer. I had a great experience. Everything went so smoothly. If you ever need to be towedCall Frank’s towing. They are great!!!Service: Car towing
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October 2023 by Chuck Herndon
Reasonable price. Timely response. Will definitely use them again.
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July 2023 by Will L.
My car was impounded by Germantown finest and they were very professional.all my belongings were accounted for,the were super fair on storage/tow fee,and super friendly.ty Frank's!!
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May 2023 by jennifer jones
Not a good . My vehicle had damages from when they had it
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May 2023 by Will Graham
E eryone very helpful and respectful.
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May 2023 by Robert Parnell
My window was left down and got rained in for several days. Lots of missing tools out of my car.
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April 2023 by Ray Wilder
Feoendable
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October 2022 by Joan S.
today 10/27 - approx 3:15 pm Franks Truck was waiting in a school zone traffic stop while the crossing guard was crossing kids and their parents . He started yelling at the guard to " hurry up - come on!!" - bc he was on way to tow a car that had an accident in same school zone . It was very unprofessional and very disrespectful to the guard . She was visibly upset and I don't blame her . The safety of the children / pedestrians always have the right of way - no matter what .
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October 2022 by Denise Cunningham
Great customer service fast and they communicated with me until my vehicle was where it needed to be. Definitely recommend.
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October 2022 by Eelco van Wijk
A tow yard is a depressing place. Hulking skeletons of cars sit awaiting their fate, most of them angling their hoods down in sad anticipation.The bright spot among the desolation is Frank's personnel! They are kind and courteous and know their business. The tow drivers do a great job with pickups and are very professional.Note: they also go by All Star Towing and Tri-State Towing.
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September 2022 by Edgar Adams
Very professional
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September 2022 by Brian McTarsney
Very helpful and understanding on phone dealing with a vehicle we haven't owned in almost 2 years.
