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August 2023 by Seth J.
First South lies about your opening deposit, it's not a deposit because THEY TAKE IT! THATS A FEE, NOT A DEPOSIT. They also do a hard credit pull to open a simple bank account. No other ba k does this. Stay away from them
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July 2023 by Carrah Diffee
Katie was fantastic with our mortgage process from start to finish. She researched and found the best option for our situation, provided advice on bettering our situation and answered every question we had. She is very kind, friendly and professional. Katie is also so very knowledgeable and goes the "extra mile" for her clients. 10/10 highly recommend!
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May 2023 by Dezane Woods
Great customer service and experience in the financial planning.
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December 2022 by Jesse G.
Again, called the place and no answer. I bet those employees don't even know how to read
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September 2021 by Annie Y.
Great staff! Great service with super convenient hours and locations. Highly recommend!
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March 2021 by Kimberly Cohran
First South DOES NOT care about the safety and well being of their employees ! With all of the bad weather and HORRIBLE road conditions, they are still wanting their employees to risk their lives to open their establishments. Very unacceptable and selfish!
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February 2021 by Diana Webber
I had the pleasure of working with Lois for my refinance of my mortgage loan. She just happened to call me to see if there was anything she could do for me and I’m so glad she did. I got a great rate, saved money and received exceptional service from Lois. She was very responsive and made the process so easy. Highly recommend!!!
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February 2021 by Rob Bacon
Super helpful! Super efficient!
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January 2021 by Jennifer Sykes
Lois was knowledgeable, patient and kind. I think she made my experience what it was - wonderful! Making decisions and closing on my house was easy with her help. She guided me through every step. I would definitely suggest using her and will look for her again in my future investments! Thank you Lois! Keep doing what you do!
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January 2021 by Barbara Mccullough
I have been banking with First South for 15 years and have never had a problem. Not only do I have my checking and savings with FS but I also have my mortgage, car and a visa. Recently refinanced our house and everything went very smooth. It took longer than normal, because like us, everyone is taking advantage of the low interest rates. Will not go anywhere else.
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January 2021 by Chris Wiley
I have had great experiences dealing with First South Financial. The Mortgage process and refinancing process seemed very effortless for me. Thier rates are very competitive and thier responsiveness to customers needs is quick and courteous. I would certainly recommend them.
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January 2021 by Riley Gordon
As a first time homebuyer, I was quite nervous about the home loan process. However, I was referred to Billy Bernard for a mortgage loan pre-approval and I'm so glad I was. I received exemplary care and an amazing interest rate for my home loan. Billy was incredibly patient with all of my questions and concerns, and was quick to respond. I would recommend to any first time homebuyer (or any other) to work with Billy at First South. I can genuinely say it was a pleasure to work with him and he helped reduce the stress I felt during the process.
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January 2021 by D O
Don't waste your time with these folks. We have been trying to refinance our home for over 4 months now. They were eager to get us to get the process started & offered a great special. But since then everything has stalled & they won't even return phone calls or emails. When we do get a person on the phone excuses & we are sorry is all we get.
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December 2020 by D N
Don't waste your time with these folks. We have been trying to refinance our home for over 4 months now. They were eager to get us to get the process started & offered a great special. But since then everything has stalled & they won't even return phone calls or emails. When we do get a person on the phone excuses & we are sorry is all we get.
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December 2020 by Annie Yancey
An amazing team! With rates so low, we knew it was a busy time to refinance. First South communicated every step of the way and we are so pleased with our loan and great savings.
