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October 2022 by Mary R.
If I could possibly rate Macy's in Memphis, TN- Wolfchase Galleria a lower score I certainly would. I traveled from another state for hours to shop at Macy's. The store appeared to be an unorganized and junky place of business with little to no sales associates working on the floors to assist customers. The two check out lines were very slow. I was shopping for a very pretty after-five outfit. What I discovered was, the dressy clothes were not pretty, they were intermingled with other non dressy clothing, much of the dresses in the women's department were falling off hangers, some even dragging the floor. There was no rhyme or reason to how clothes were placed and located. I compare this Macy's to a glorified over-priced Goodwill resale store.
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July 2022 by Michael G.
Wish I could give this place 0 stars. Returning an item is completely hopeless. Would not recommend.
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April 2022 by Jennifer Anderson
I come to this macys open, young man working on yesterday evening with blonde color in his hair very rude and lacked customer service. I would buy anything just because of his attitude. Everyone who works in Macy Finishline are rude. Please get some customer friendly employees
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December 2021 by Joy Joy
There is a separate finish line store inside the mall. The one inside Macy’s has an extremely rude teenage girl as their cashier with two nose piercings, very long nails, and who doesn’t like selling shoes. She had a horrible attitude. I even heard a cashier at another department comment, “Shawn was the only one who worked over there who acted like he had some sense”. That girl has no business working in customer service, especially if other employees notice her attitude too.
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October 2021 by Diva (Diva)
I had to switch out my Christmas edition of the Paul George IV.
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September 2021 by Giselle Giselle
Excellent customer service!
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July 2021 by L P
There is a separate finish line store inside the mall. The one inside Macy’s has an extremely rude teenage girl as their cashier with two nose piercings, very long nails, and who doesn’t like selling shoes. She had a horrible attitude. I even heard a cashier at another department comment, “Shawn was the only one who worked over there who acted like he had some sense”. That girl has no business working in customer service, especially if other employees notice her attitude too.
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July 2021 by Aron Wilson
The employees were very helpful especially Shawn I’ll definitely be back again ?
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June 2021 by Melinda Berry
This store looks a complete Mess! The employees dont want to help each time I'm in there. Never a decent selection of anything...especially shoes. They should just close the doors for good. ?
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May 2021 by Robert Speir
Great staff, wide selection. Friendly management.
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April 2021 by Neal M.
Oh. My. God. This is easily the worst Macy's I've ever step foot into. I walked in, saw the pathetic selection and displays and promptly left.
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March 2021 by Derrick Jones
great experience...definitely recommend this 1 of all the finishlines in the area. staff AND the manager was beyond helpful. awesome job guys and girls!
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March 2021 by Diva Butler-Sanchez (Diva)
I had to switch out my Christmas edition of the Paul George IV.
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March 2021 by Papa Gato
It is still there .
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January 2021 by Diva Diva (Diva)
I had to switch out my Christmas edition of the Paul George IV.