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March 2024 by Brian Schneider
AMAZING!!
This place is a diamond in the rough. What a great outfit and operation Jolee and her team are running.
I had to get some display boards printed and fabricated (24x36) and I got just about the best customer service for any place in Memphis!
Jolee was professional and stayed in touch with me regularly about my order. She responded immediately to my questions I sent by email with great follow up responses. She also followed up after she sent the quote to see if she could do anything else to help.
Once my federal agency made the decision to go with certain maps for the displays, she had them ready in like 48 hours. She coordinated my picking them up and worked with me on the method of payment I had to make. Everything was smooth and there were no hiccups whatsoever.
The store is easy to access and was clean and well organized. I was quite impressed. I can’t wait to use Jolee again to have some more display boards fabricated. Awesome job!!
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February 2024 by Alberto Alfonzo
How sad that they tell me that they lost my passport. I don't want to close the case, I don't want the money to pay for shipping. I want it to appear, I don't know who or where else to ask for help ??? Guide number 399031418451 I will have to sue ?? I trusted their good services and they come out with this I do not recommend them to anyone.
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February 2024 by Chris Fuse
Always so helpful!
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January 2024 by Bradley VanderWielen
Tried to drop off prelabeled package at 5pm on Wednesday. Door was locked and lady behind the counter made a motion at me that they were closed. Posted operating hours say open until 7.
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January 2024 by Christopher Papachristou
Employees are standing in the store at 4:28pm with a closed sign on the door.
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December 2023 by SuperficialEscapeArtist
Meant to leave a review shortly after my visit, but I came in back in September and Ms. LaShannon was super helpful and sweet not only to me, but another customer as well. Treat her right y’all ??
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December 2023 by Orlando Anderson
I scheduled a shipment, paid $78 for it, no one ever picked it up, my tracking number doesn’t work, and I can’t get past the robot on the phone to get help.
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August 2023 by greta brown
Cozy is the best!
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June 2023 by MarthaLyle Ford
Exceptional service! Jolie went above and beyond and with a helpful attitude. I am so grateful and highly recommend!
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March 2023 by Jose Perez Ortega
The worst customer service I’ve had from any other fedex.Foreign woman behind the desk has an attitude problem and horrible customer service.I would start making an extra drive to other union location with better fedex employees.
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March 2023 by Adam Stokes
They've held my package for 5 days after I paid extra for 3 day shipping. DO NOT USE FEDEX USE USPS there way more reliable WAY BETTER
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August 2022 by Victoria Desaulniers
We come to The Peabody once in a while for Autozone meetings.Today I had to print a big presentation in color on very short notice.Jolee was extremely helpful (she always is) and managed to get it done faster than I thought possible. She always offers to bind the presentations for me and her kindness is appreciated.Thank you Jolee and team. You guys are really great and make all the difference.
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July 2022 by Angela C.
Fedex misloaded my package twice, even thought there was a case manager. I have called 9 times and spent 6 hours of my day on this. I am so livid i can barely speak. Find my frigging package you incompetent, unprofessionals
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July 2022 by Claudio D.
The worst costumer service ever. 5 calls and no representative, on hold for 20 minutes one time and the time time a survey and nobody.
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June 2022 by Max G
ncompetent employees will lose your itemsI shipped almost 15 000usd worth of equipment, the employee who filled out the paperwork didn’t attach a commercial invoice. Box is lost, helpline says it’s not getting found. They will maybe provide 500$, which barely even costs the amount paid for shipping in the first place.
