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December 2023 by goat king
Emily and Kayla are the best. They have excellent customer service skills, they were very helpful in what I needed. I have never experienced Customer Service like this ever, over the phone is very pleasant and helpful.
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November 2023 by Bosia Gillard
Process was convenient, fast and completely virtual. When I did go to the office, Kala was extremely helpful and polite!
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November 2023 by Tanza Killebrew-Layden
Kayla was so nice and helpful, she even offered to hold out on her break until I got there she didn't have to do that and I really appreciate her for that. Great customer service ? ?
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November 2023 by Vonte Wigfall
The unit was nicely priced for the size. The staff is great , very willing to help whenever needed and understanding! If I should need another unit , I know where to come!
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November 2023 by Roselie Odom
Kayla, was exceptional in our interaction with is. Kayla was professional, knowledgeable and courteous.I absolutely loved her authenticity.
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September 2023 by Jennifer Carey
Easy renting experience. Incredibly clean facilities. All inside and climate controlled. Michelle was very helpful and answered all of my questions.
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September 2023 by Shalisa Pritchard
They start you at the advertised price on their website for 3 months then they double the price. It does not advertise that the price will increase after 3 months. This company is dishonest and they are running a scam. I am glad I did not review this company when they asked me to, on the first day I checked in. They ask people to review early so they get good ratings before they start doing their shady business practices.
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September 2023 by C Jackson
I’m going to call her Ms. A. Only because I don’t know how to spell her name. She was very helpful to me andfriendly. The space and facilities are very clean. Booking online was a breeze.
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September 2023 by Ken
After a not so great interaction with another storage facility earlier in the day, I wasn’t expecting much better here but I was definitely pleasantly surprised. I went there to lock my unit I reserved but someone had apparently locked my unit instead of their own. Ms Ann was apologetic and immediately switched me to a unit of equal value and location within the facility. She walked with me to the new unit to ensure it wasn’t locked. She also gave me a quick walkthrough of the quickest way to get to my unit. My experience was nothing short of exceptional. Thank you again Ms. Ann!
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September 2023 by D Thomas
This is only my second experience with this particular Extra Storage location but both times, the customer service has been amazing. They’re always so friendly and willing to help however they can. Of course, storage facilities can get a little pricey but you pay for quality customer service!
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September 2023 by Mariyah Janea
i had an outstanding experience with her. she toured me around to the storage i would have and she was nice and polite the entire time . i would definitely recommend her , it was my first time using a storage and all my questions she answered thoroughly .
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June 2023 by Brittany White
Best customer service ever! You’ll feel you and your items are in great hands at this location. Emily is superb in making sure you have everything you need to get moved in. I did everything online to get started and Emily reached out immediately. From sign-up, to the online payment portal, to pricing, the move-in; my experience has been A++! I’m happy I went with this location.
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June 2023 by Kristan Williams
Annazette was an amazing! She was very helpful with showing us around the storage units & telling us different prices & other information!
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June 2023 by Shirley Hill
Very nice … great location and staff was pleasant and provided us with onsite tour before we made a decision!
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June 2023 by darrian godwin
Annazette had amazing curator service and was very knowledgeable
