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March 2024 by Jeanette Sangster
Excellent customer service at all times
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March 2024 by Chris Anderson
The website check-in and storage selection was easy and the prices seemed fair compared to competitors. The site is very clean, the wi-fi gate entrance is very convenient and the location is excellent for my business needs.
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March 2024 by BLACK PANTHER
Ykisha has awesome customer service
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February 2024 by Parnell Golden
Bradon took time to help me get everything situated with a unit and made sure that everything far as my belongings would be a perfect fit for that unit really helpful guy and GREAT customer service
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February 2024 by Jasmine P
Great location, clean and prices are reasonable
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February 2024 by C'irsten Walker
Great customer service!!!
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February 2024 by Yahna I
Great customer service, will rent again. See Brandon
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February 2024 by James Anderson-Fisher
Wonderful experience. Customer service was amazing and was very interactive
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February 2024 by Phillip Funderburk
I signed up on the phone for a good rate, but 4 months later they wanted to raise it dramatically. I had to contest it by calling two different numbers and they still raised it $30.00. Then in 4 months they did the same thing. I had problems with field mice coming into my unit and they trashed several items. I did not purchase insurance so I had no recourse. My bill started around $85.00 I don't have my first bill but in 4 months it went to 114.00 then in a couple of months to 130.00 then 6 months later to 200.00. They tried to say I should be paying 257.00 for this unit.I have a friend with same size unit who is paying 99.00 for 3 years now with no increase in price.I will never use Extra Space Storage again. They lost my business because of how they run their business.The local manager Brandon was understanding, polite, and tried to be helpful with the mice problem and billing but had little power in any issues. He was asked about a refund as I moved out 3 weeks early and he said the business policy would not allow him to give a refund unless I let them know of my move out date before my last bill was automatically paid. So I gave them a unit 3 weeks early and got nothing back yet I'm sure they rented it back out that day and collected 3 weeks rent on me....your welcome.
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February 2024 by Joshua Courtney
Could not ask for better place and staff
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February 2024 by Brandon Campbell
Brandon is the best employee I ever encounter thanks for hiring him
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January 2024 by Ashley Butler
Brandon is the Site Manager at this location, He is very knowledgeable, helpful, compassionate and understanding! His property is always clean.. You will have no worries storing at this storage facility! Go see Brandon TODAY !
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December 2023 by Larry Mayo
Great Service
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December 2023 by Marlena Upchurch
Very professional and wonderful customer service..Thanks Brandon
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December 2023 by Tracey Mcclendon
Very helpful young Man, that waited on us. Would recommend this location to everyone!
