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December 2023 by L Early
I have enjoyed my experience thus far. I did have a slight issue today with a new unit that I got recently, but Ms. Jennifer was very helpful with replacing the unit with one to my liking of what I paid for. I will advise to view your units before leaving the premises on initial rental to make sure it is clean. I have not had any other issues, questions, or concerns at this time. The customer service has always been good for what I have experienced so far.
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December 2023 by Erica Knight
No trouble signing up, staying, or giving notice I was no longer needing the space. Office staff very helpful.
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December 2023 by Kevin Steenberge
Great facility that is clean and well maintained. Excellent customer service (especially Roger) that is always willing to help since we are living abroad and cannot handle things in person. Grateful for their help!
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December 2023 by Key Jo
Service was great and he explained everything. Super nice and friendly. Can’t beat their prices also!
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December 2023 by Leslie Hamilton
Hello my experience was great .I give customer service a 5 stars Roger was fast and curious he very helpful.
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December 2023 by Latoya Martin
Rodger was Great!!! Very friendly and very helpful!!! Storage was very clean inside and outside… Most of all very reasonable prices!!!?
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October 2023 by Gorgeous Dasia
I was able to change storage areas with no problem. Roger was a big help and made the switching process much easier and faster.
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October 2023 by TC Rise
Friendly, clean and in a great location. Would recommend. Rodger was such a great help thank you!
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September 2023 by Bridgette Adkins
Roger assisted me in closing my storage unit that I’ve had for years (too many years). He was professional and polite. If I ever need storage space again, I will go right back to Extra Space Storage @ that exact location.
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August 2023 by Latasha Jones
I had a great experience with renting my storage unit. Roger was very professional and helpful.
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August 2023 by Darius James
Most professional very clean enviornment and and very assertive overall A++++ for store manager james at the covington pike location
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August 2023 by Webster Nobert
Great service, really helpful, unit had a small issue with the door of my unit and was transfered to a new unit immediately. Was helped by Roger DeLancey.
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August 2023 by Bridgette Wallace
Never had a problem with them. Clean, climate control.
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August 2023 by Taylor Blackwell
Rodger is super friendly and always makes me feel welcome
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August 2023 by Rashonda Taylor
I had the pleasure of the manger assisting me. He was polite and explained the process well. It is also very affordable.
