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May 2023 by Jonathan Rodriguez
Uber pro card uses this bank and they are horrible.. still don't have access to my money.. its already my money, just can't use it... I reached out to uber pro card and no help.. what kind of bank issues debits cards that don't work?? I found out this on does..
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May 2023 by Greg Guess
Have a pay card through an employer which was issued by Evolve Bank and Trust. Had an issue with the card company. Finally resorted to reaching out to Evolve. They were extremenly friendly and customer oritented. After dealing with off shore customer service, this was a breath of fresh air.
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May 2023 by Arkansas Greg
Have a pay card through an employer which was issued by Evolve Bank and Trust. Had an issue with the card company. Finally resorted to reaching out to Evolve. They were extremenly friendly and customer oritented. After dealing with off shore customer service, this was a breath of fresh air.
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December 2022 by Steven B
Evolve Bank & Trust is behind Extra Debit Card. The Extra Debit card has horrible customer service and takes over 7 months to process an application.
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August 2022 by Wes H.
Sloppy and dishonest. Botched the closing, then refused to do anything to make it up to us.
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July 2022 by Megan Skellenger
Colby Dorris was amazing to work with. When getting started on this process, I reached out to him and he responded back in less than 5 minutes. That was one of the main reasons why I chose to work with Colby. He was always very prompt when responding to our questions. Throughout the whole process he was always available, even while on vacation! Being first time home buyers, this process could have been long and confusing - thanks to Colby, it wasn't. He walked us through a timeline and every step of the way. We appreciate everything Colby has done for us. We would highly recommend him to anyone and he has our referral for anyone who asks us for one.
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July 2022 by Tierra Neal
Ryan Guess and his team (Paige and Rebecca) went above and beyond to help me and my husband. He advocated for us and ensured the builders of our home completed and provided them with the documents needed. Ryan was persistent and always kept us informed through the entire process. I look forward to working with him and his team again in the future. Thank you again for all your help words can’t express our gratitude.
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June 2022 by Kat King
Tim and Rebecca are the best! Both made the mortgage application and approval process - well known for being a headache - so easy!! Our questions were answered immediately and document sharing was a smooth, easy process via the mobile app. Absolutely recommend.
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June 2022 by Wai Yan Soe
Jay is very helpful and kind. It was our very first mortgage and I was worried about it. It turned out to be a great experience.
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June 2022 by Kristyn Connolly
Chris with Evolve was awesome. Made the home buying process a breeze. Walked through us every step. Had weekly calls to provide status updates. Honestly I can't recommend him enough!
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May 2022 by ling cui
Highly recommend Jay Couillard from Evolve Bank. It was our first time buying the house (location: NY). I contacted many banks for physician mortgage. He was the only one who wrote a follow up email. He and his team are knowledgeable about physician loan, he explained everything vey well and patiently. He and my agent tried their best to make our offer the best. The rate was competitive, and now we are happy about the new house.
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May 2022 by John Ostrowski
Response time was excellent! Answers came back quickly. Closing was done two days ahead of original schedule. No complicated process is ever perfect but this was beyond my expectations.
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May 2022 by Susan Wanamaker
Kristen and her team communicated very clearly each step in the mortgage refinance process. They were a pleasure to work with.
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May 2022 by Conner Nielsen
Colby is awesome. He and his team are great communicators and they do a great job. Colby is someone I can trust and look to for coaching and advice.
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May 2022 by Bobbi Williams
I highly recommend John Kane/Evolve Bank to anyone refinancing! They work hard to get you the best refinancing experience!
