-
July 2023 by Stephanie Bray
Thank you Murry/ Lisa, staff and family. Thanks for the excellent services. Not having family here, they dropped my car at my job. Mr. Murry, got my car ready for along road trip across the country. My car drove so smooth. I have a mechanic and family for life.S Pemberton
-
July 2023 by Jason Gardner
Purchased a vehicle they got me up and rolling in no time. Good service and quality work
-
May 2023 by Omar
I don’t recommend this shop they worked on my car I asked them to see the parts they replaced They start making all kind of excuses not show me the parts saying they already threw them to the garbage or I asked them to show me the core receipt they didn’t show me nothing stay away I wish there is zero start to review them
-
April 2023 by Alex P
I had a worst experience with Elite Service Automotive and Sales. In early February, I brought my Lexus to get repair done for my steering wheel issue. When I came back to pick up my car, I found a mess inside.There were chicken bones and other food items on the floor mat and the back seat was dirty. In addition, the quote I was given for the additional key ($120) was increased by 50% to $180. Furthermore, they would not release my car unless I paid this amount.In addition, an issue with the steering wheel while they said they fixed, persisted in being a problem.I will never use this service again.
-
April 2023 by Gregory Cox
So far their work on my SUV has been good
-
March 2023 by Moe Zwka
Stay away from those crooks they give me quote at first for $3402 that my whole brake system needs to be replaced ,after they done the work I still had the same issues with my car in the end the problem with my car was misfire in the injectors that’s was the only problem which would cost me $350 only to fix not $3402 the manager was rude and didn’t wanna talk about their mistake, and he wanted to charge me the whole amount after going back and forward with them I agree to pay $2700 all this money I spend could be in my pocket if they did they’re job right without taking a guess on what’s the problem with my car. Rude and unprofessionalPlus they kept my car for more than a monthStay away
-
March 2023 by Lance Ruffin
Terrible staff and service by far. I still had problems with my Jeep, thus me trading it in. Just loud and ignorant people in a work establishment.
-
March 2023 by William Baxley
Murray was extremely knowledgeable and helpful - recommend him for all Lexus needs
-
March 2023 by Motaz Bani Hassan
I don’t recommend this shop they will give you three different quotes they will try to make up anything wrong with your car just to get more money from you stay away
-
March 2023 by Jenise Norvell
The service her is like no other. They provide excellent service and stand behind their work.
-
January 2023 by Laterrell Cline
I would not recommend this place to anyone trying to get their car fixed. I was over charged and my car still had the same issue when I left. They had my car over a month and my check engine light came back on a day after driving. I took it back and of course it was not their fault it was something new that just occurred. I was told this issue would cost an additional 500 plus dollars to fix,and two hours to fix. However I Google the issue and it only takes 20 minutes. This place is a rip off and something should be done about shops like this servicing the public. This is equivalent to fraud, and I will never take my vehicle back there ever again. Paid them 4700 dollars and still has an issue with my car,these people are crooks so you have been warned, I just wish I had been told this before I trusted my car with them.
-
January 2022 by josh smith
i wish i could give negative stars so they can know how expensive Murrays mistakes are , car goes in for a diagnostic comes out all emergency lights flashing, fenders falling apart , the whole electric circuit is f'd and thats after months of the car being there .Take your cars anywhere but here you will regret it !!!
-
January 2022 by Brandon Smith
I will never in life deal with these people again‼️ They had my car over 6 months chargef me 2900 to fix a power steering issue on top of that I pick my car the head lights not working radio not working front bumper hanging the top covering for my motor is missng drop the car back off the next day after paying in full and they have my car to this day and that was over a month ago I wouldn't recommend them to my worst enemy ‼️
-
January 2022 by goerge brown
don't recommend them to my worst enemies, your car will sit in their lot for two months when they tell you two days , car goes in with minor issues comes out a total loss not even drivable, they lie to you about them working on it , car starts falling apart the moment you leave because they didnt put parts they messed with back on properly , i can go on but that should give you an idea about them , if your willing to take the risk go for it LOL .
-
July 2021 by martha levy
I had an appointment, they didn't call me to let me know the machine was down. Could've saved my time & my gas. They expect us to cancel appointment, so why don't this apply to them?
