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January 2024 by Coretta Upshaw
Warm and friendly service and they get the job done right the first time.
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September 2023 by Kenneth Bell
This is the worst place to go to they lie and have your car extremely to long they are not good mechanics and when your car in their for one thing they swear u need other things so that will have to spend more money
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July 2023 by Holly Pepe
Jason was so nice! I ended up not needing service. He was so kind and patient. I highly recommend him for his customer service. That is rare these days with big shops. It's nice to have someone who truly cares.
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May 2023 by Sara E S Padgett
Do appreciate the service at Don's transmission on poplar midtown
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April 2023 by Craig Archer
Dropped my TBSS off to have it looked at to see why it wasn’t shifting correctly. John and Jason are great!! It took awhile to get fixed but they figured out my Fuse block was the problem causing the tcm to short out and cause the transmission not to shift correctly. Used them in the past to rebuild the transmission that’s in the truck. Highly recommend if your having transmission issues to take it to the experts for your repair needs!!Services: Transmission
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February 2023 by Keeliana Marler
Good place to go to for transmission/differential work. The front differential in my tbss went out and I had it towed to Dunn's. John was very knowledgeable, helpful and communicative during the process of diagnosing the issue and sourcing parts.Service: Transmission
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October 2022 by Danny T
I am suing this company in civil court. The so called General manager ********************* kicked my rental car. This is a very unprofessional company. Let the buyer beware.
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September 2022 by Jason Duncan
I had a great experience with Dunn's. They treated me with respect and provided me with great detail about what I could expect. My repair was completed in a couple of days, which is quick given our supply chain situation. I found them to be honest, fair, fast, and thorough.Service: Transmission
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September 2022 by david gurren
If you need transmission work this is place to go you can't be open for 10 plus years and have the knowledge that these men have and stay open they had my car for 5 days found all my problems and fixed them for a reasonable price who can ask for anything else
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August 2022 by SST Towing
I had 4l80e build by them Transmssion did not have reverse nor did it have the right size torque converter and to put the icing on the cake they wouldn’t even stand behind their Warrenty I wasted 3400 with theses guys do yourself a favor and keep lookingService: Transmission
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August 2022 by Angela W.
My rear main seal had a leak in 12/2020. They repaired it and put in a new oil filter. 7/2022, I'm told by the oil change shop that I have another leak in the same place. CalledDunn's to inform them and of course they say, it's only a one year warranty on the work and parts. I told him so basically, this is something you have to repair every 1.5 years? (Sarcasm)....then he says "ma'am it could be anything that's leaking! "...So basically you are not going to warranty your work or parts that's less than 2 years old. I took my truck to 2 other shops and guess what, ....it's the rear main seal AGAIN! This place has no integrity. So disappointing that people don't honor their work and try to take advantage of hardworking people. I will never recommend this place to anyone.
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March 2022 by Proverbs 31
Great service, And Awesome Knowledge....Got my car in and Out in a Timely Manner . Great Team Members
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January 2022 by Joshua Brandon
Long story short I was called an idiot by the general manager. He just couldn't understand why I would be upset after my car broke down when leaving their shop . Most unprofessional attitude
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December 2021 by Michael Parker
They are to slow to many car's , had car for a month, did not check it out, Mr. Michael told me they were looking and checking it out, but wasn't doing anything when I just pop in to check. Had my truck pull back home. It is worse ,could drive it a little at first.
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September 2021 by jason k.
They rebuilt my manual transmission in my truck a year ago and it has made a sound consistent with bad pilot bearing ever since. I've had it back several times for repair and it just keeps getting worse. They've replaced the TO bearing, 5th gear synchros, and now my 3rd gear is grinding. Last time I had it in the shop they gave it back to me with the drain plug leaking transmission fluid and the bolts holding the crossmember in place were only hand tight. Even though they schedule me in they never have the parts on hand to fix the problem and my truck sits on the street for a week waiting to be repaired. I have been driving stick for over 25 years and have never damaged a transmission, I've had 4 high mileage trucks with the same model NV3500 transmission and have never had a problem outside of the clutch wearing out.
