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July 2024 by Thomas Elder
The worst pharmacy on the planet. If there is a little hut in Indonesia, you would be better off going there.
My insurance requires that I go to a selection of pharmacies. CVS is one of those on the list. I've reluctantly been going there for a year, and EVERY time I've been there, they've managed to overcharge me, give me the wrong dosage, the wrong days supply, or the wrong equipment.
They ALWAYS tell you its the Doctors fault. ALWAYS AND EVERYTIME, but it has never been the Doctors fault.
This place is the king of incompetent.
If you live in or around Memphis, avoid this CVS pharmacy on Winchester Road.
They have a one-star rating, and they have earned it.
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June 2024 by Kea G
The pharmacy manager Isaiah, does not know how to run his pharmacy and his techs pay for his poor management and attitude. I’ve witnessed him undermine one of his former employees and wave them off all together. This cvs is just piss poor in general. Not enough staff and not enough patience. Wouldn’t be surprised if the shut it down. Then again, that wouldn’t be the worst idea.
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May 2024 by Lashunta Clark
Worst customer service ever. What happened to saying hello please hold or something, just pickup put you on hold and never come to the phone. Terrible
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April 2024 by Lindsey Neri
I can’t thank this pharmacy staff enough! I made an error today picking up a medication at my (different) CVS in which the pharmacist and tech were incredibly rude and dismissive towards me and would not walk away from their computers to help me.. the Winchester staff helped me navigate how to fix my error and fill the medication I meant to pick up. I had to call this location multiple times in which both male and female employees I talked to were incredibly kind, understanding, AND helpful. I also had to leave a voicemail in which they returned my call within 20 minutes which really shocked me. Highly recommend if you’re in the area!
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February 2024 by Fabiola Cedeño
This place has really changed a lot, I have always gone to get my medicines here, but the so-called doctor at the pharmacy makes me wait up to two hours to give me the medicines and acts as if he doesn't understand when I tell him my name, I understand that my English is not perfect, but I show him my cell phone and he doesn't understand either, the first time it happened he decided to ignore it, today I went with a person who speaks English to help me, but as soon as the man saw my ID he told my boyfriend that we had to wait longer
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February 2024 by Greg J
Pharmacy picked up the phone right away and was very helpful unlike Walgreens. Great customer experience which is very hard to find these days.
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December 2023 by Dr. Koupop
Very Polite
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November 2023 by thomas elder (Tom Elder)
-☆ Would be my official rating.They have 2 compotent, professional employees. The manager on days and the actual pharmacist at night.I've been given the wrong medication, the wrong dosage medication 3 times, and 6 days of medication, but it was entered in as month's supply. I was told they couldn't change it by the weekend pharmacist, and because of that, I had no refills left, so I would have to call the doctor and get another script. I had 2 refills left.I was outright lied to 3 times.The ladies there are rude and condescending. I was told, " If you keep getting the wrong medication, you need to check it before you leave the drive thru." Seriously?With all negative reviews, I'm going to look for another pharmacy.
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August 2023 by Lloyd Boyd
The sorriest CVS in Memphis they close when they get ready ???
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August 2023 by Amanda Valentine
Love the current pharmacy staff
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August 2023 by C Hatch91
Thanks for Keeping Memphis Clean!
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August 2023 by whitney clayton
Unprofessional and lazy
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May 2023 by roeshell robinson
Great service at this store. Meredith and the other front counter help did an awesome job!
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March 2023 by Pastor Vincent Joplin
No star..... They are rude most times I call. I'm surprised this location is still open. Today I called and before I asked my question the person hung up. I simply wanted to know if they accept my type of insurance.
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February 2023 by Taquera Williams
Came to pick up my daughter rx because they never called to let me know her meds were ready. pharmacist closed the window on me
